Poly 217412-01

Overview

The Poly 217412-01 is a wireless DECT 6.0 on-ear headset designed to handle both phone and computer communication with ease. It offers a wireless range of up to 180 meters and provides up to 13 hours of talk time on a single charge, making it suitable for long workdays. This headset delivers stereo sound optimized for calls and multimedia, ensuring clear voice transmission and quality audio whether you are in a busy office or working remotely.

Key features

• DECT 6.0 wireless technology allows freedom of movement up to 180 meters from the base without losing connection.
• Noise-canceling boom microphone reduces background noise to keep your voice clear during calls, with an easy-to-use mute function.
• Acoustic Fence technology blocks out unwanted ambient sounds, improving call focus in noisy environments.
• SoundGuard DIGITAL protects your hearing by preventing sudden loud noises from reaching your ears.
• Voice guidance assists with call management and headset settings for a more intuitive user experience.
• Security features include compliance with FIPS 140-2, AES-128, and AES-256 standards, ensuring secure communication for professional use.

Key specs

• Wireless technology: DECT 6.0
• Maximum wireless range: 180 meters
• Talk time: up to 13 hours
• Recharge time: approximately 2 hours
• Audio: stereo sound optimized for calls and multimedia
• Microphone: noise-canceling boom with mute function
• Security compliance: FIPS 140-2, AES-128, AES-256

Connectivity and compatibility

This headset is designed to connect seamlessly with both desk phones and computers, supporting unified communications in professional environments. Its wireless DECT 6.0 standard ensures stable connections and minimal interference, making it a strong choice for office workers who need reliable audio for calls and multimedia.

Performance and reliability

With a battery life that supports a full day of calls and a quick recharge time, this headset keeps pace with demanding schedules. The combination of Acoustic Fence and SoundGuard DIGITAL technologies enhances audio clarity and protects hearing, which is essential for users spending extended hours on calls. Its security certifications provide peace of mind for sensitive communications.

Ideal uses and environments

The Poly 217412-01 fits well in busy office settings, remote workspaces, and customer service environments where clear communication and mobility are important. It is a strong option for professionals who require secure, high-quality audio and the flexibility to move freely without interrupting their calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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