Last Updated: November 8, 2025
This Privacy Policy (“Policy”) describes how Being Shipped, Inc. (“Being Shipped”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information when you visit, use, or make a purchase from www.beingshipped.com or otherwise engage with any of our websites, applications, communications, or related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use our Services.
In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall control with respect to the collection, processing, and disclosure of personal information.
1. Updates to This Privacy Policy
We may revise this Policy periodically to reflect changes in our practices, technologies, or legal obligations. When we make changes, we will post the updated Policy on this website, revise the “Last Updated” date, and take any other steps required by applicable law. Your continued use of the Services after such updates constitutes your acknowledgment of the revised Policy.
2. Personal Information We Collect
“Personal information” means any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an individual or household. It does not include de-identified or aggregated data that cannot reasonably be linked to you.
Depending on your interactions with the Services, we may collect the following categories of personal information:
- Contact Information: Name, billing address, shipping address, telephone number, and email address.
- Financial Information: Credit or debit card numbers, payment account details, transaction information, payment confirmations, and related billing data. Payment data are processed securely by our authorized payment processors.
- Account Information: Username, password, security questions, preferences, and account settings.
- Transaction and Shopping Information: Products you view, add to cart, purchase, return, exchange, or review; order history; and associated service requests.
- Communications: Content of your correspondence with us, including emails, support messages, or feedback submissions.
- Device and Technical Data: IP address, browser type, device identifiers, operating system, and network connection information.
- Usage Data: Information about how you interact with our website and Services, including access times, pages viewed, and navigation patterns.
3. Sources of Personal Information
We collect personal information from various sources, including:
- Directly from you when you create an account, make a purchase, contact us, or otherwise interact with our Services.
- Automatically through your device and browser when you use our Services, including via cookies, pixels, web beacons, SDKs, and other tracking technologies.
- From service providers that perform services on our behalf, such as payment processing, data analytics, fulfillment, customer support, hosting, and marketing assistance.
- From business and advertising partners and other third parties, in compliance with applicable law.
4. How We Use Personal Information
We process personal information for the following purposes and under applicable legal bases:
- Providing and Improving the Services: To fulfill your orders, process transactions, provide customer service, ship products, manage accounts, facilitate returns, personalize content, and enhance the functionality and performance of our Services.
- Marketing and Advertising: To send promotional communications (via email, text message, or mail) and display personalized advertisements based on your interactions with our Services or similar merchants. You may opt out of marketing communications at any time (see Section 11).
- Product Support and Warranty: To provide technical assistance, handle warranty claims, and notify you of product updates, recalls, or safety information.
- Security and Fraud Prevention: To authenticate users, secure transactions, detect and prevent fraudulent or malicious activity, and protect public safety and the integrity of our Services.
- Analytics and Performance: To understand user behavior, improve our website, and optimize marketing performance, including through tools such as Shopify analytics, Google Analytics, and Meta Ads.
- Legal and Compliance Purposes: To comply with applicable laws, respond to lawful requests, resolve disputes, enforce our agreements, and protect our rights and interests.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Services, remember user preferences, and analyze site performance. For more information on Shopify cookies, please see https://www.shopify.com/legal/cookies.
Most browsers accept cookies by default, but you can manage your cookie settings through your browser. Disabling cookies may limit functionality or affect your experience on the Site.
6. How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- Service Providers: To vendors and contractors performing functions on our behalf, such as payment processing, shipping, IT management, analytics, and customer support.
- Business and Marketing Partners: To partners, including Shopify, for advertising, analytics, and promotional purposes. These partners process data in accordance with their own privacy policies.
- Affiliates: Within our corporate group for legitimate business operations and internal administration.
- Legal and Safety Obligations: When required by law or in connection with litigation, regulatory matters, or investigations, including to respond to subpoenas, warrants, or lawful governmental requests.
- Business Transactions: In the event of a merger, acquisition, restructuring, sale, or bankruptcy, subject to confidentiality obligations.
- At Your Direction: When you authorize us to share information, such as through social media logins or integrations.
Disclosures in the Past 12 Months
In the past 12 months, we have disclosed the following categories of personal information for business purposes:
- Identifiers (e.g., name, email, address)
- Commercial information (e.g., purchases, orders, customer service interactions)
- Internet or network activity (e.g., browsing and usage data)
Recipients: Service providers, business and marketing partners, and affiliates. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
7. Relationship with Shopify
The Services are hosted and powered by Shopify Inc. (“Shopify”). Shopify collects and processes certain personal information in connection with your access to and use of our Services in order to operate, maintain, and improve the platform. Information you provide may be transmitted to or shared with Shopify and other third parties (including outside your country of residence) as necessary for such purposes.
Shopify may independently process data through enhanced features such as Shopify Audiences, analytics, and cross-merchant advertising. In such instances, Shopify acts as an independent controller and is responsible for responding to requests relating to those processing activities.
To learn more about how Shopify processes your personal information, please consult the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
8. User-Generated Content
The Services may allow users to submit product reviews, comments, or other content. Any information you choose to make public will be accessible by others. We are not responsible for the privacy or security of information you disclose publicly or for actions taken by others with such information.
9. Third-Party Websites and Links
Our Services may include links to websites or platforms operated by third parties. We are not responsible for the privacy practices, security, or content of such sites. Your use of third-party sites is subject to their respective privacy policies and terms of service.
10. Children’s Data
Our Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion. We do not knowingly “sell” or “share” personal information of individuals under 16 years of age as defined under applicable law.
11. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information, subject to legal limitations and verification requirements:
- Access / Know: Request access to personal information we maintain about you.
- Deletion: Request that we delete personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Portability: Request a copy of your personal information in a structured, commonly used format.
- Opt-Out of Sale or Sharing / Targeted Advertising: Request that we not sell or share your personal information for targeted advertising. You may exercise this right here.
- Restriction or Objection: Request that we restrict or cease certain processing activities.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
- Appeal: Appeal our decision if we deny your request, as permitted by law.
You may also manage your marketing preferences or unsubscribe from promotional emails at any time using the unsubscribe link included in our communications. We may continue to send non-promotional communications related to transactions or your account.
Global Privacy Control (GPC): If you visit our Site with a GPC signal enabled, we will treat this as a request to opt out of “sale” or “sharing” for that device and browser. If we can associate the device with your Shopify account, the opt-out will also apply to that account. Other than GPC, we do not currently respond to “Do Not Track” (DNT) signals.
We will not discriminate against you for exercising your privacy rights. To submit a request, contact us as described below. We may require reasonable verification of your identity and may request additional information necessary to process your request.
12. Additional Rights for EEA and UK Residents
Residents of the European Economic Area (EEA) and the United Kingdom may have additional rights under the GDPR and UK GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority. A list of EEA supervisory authorities is available here.
13. Legal Bases for Processing (EEA and UK)
When the GDPR or UK GDPR applies, we process personal information under the following legal bases:
- Performance of Contract: To perform our contract with you, including fulfilling orders and providing Services.
- Legal Obligation: To comply with applicable laws, such as tax or accounting obligations.
- Legitimate Interests: To operate, improve, and secure our Services, provided these interests do not override your rights and freedoms.
- Consent: When you have provided your consent for specific processing activities, such as marketing communications.
14. International Data Transfers
We may transfer, store, and process your personal information outside your country of residence, including to the United States. Where required by law, such transfers are made using appropriate safeguards, including Standard Contractual Clauses or equivalent legal mechanisms.
15. Security and Data Retention
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. Information transmitted to us electronically may not be secure while in transit.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, to resolve disputes, or to enforce agreements.
16. Complaints
If you have any concerns or complaints regarding our handling of your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or file a complaint with your local data protection authority.
17. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:
Email: support@beingshipped.com
Phone: +1 (888) 634-0657
Contact Page: https://www.beingshipped.com/pages/contact
For purposes of applicable data protection laws, Being Shipped, Inc. is the data controller of your personal information.