Poly 784Q5AA

Overview

The Poly 784Q5AA is an audio cable designed to connect Plantronics headsets to compatible phones or amplifiers, providing a reliable wired connection for clear and stable audio. Its coiled design offers flexibility and helps keep your workspace organized, while the Quick Disconnect (QD) feature allows you to unplug your headset without ending your call, making it convenient for multitasking in busy office or call center environments.

Key features

• Coiled cord design that maintains a tidy workspace while allowing comfortable movement
• Quick Disconnect feature enables you to detach the headset quickly without interrupting your call
• RJ-9 phone connector on one end ensures compatibility with a wide range of phone systems
• Wired connection delivers consistent and clear audio quality for professional communication
• Lightweight construction at just 0.13 pounds makes it easy to handle and install

Key specs

• Connector type: RJ-9 phone connector and Quick Disconnect (QD) connector
• Cable design: Coiled cord for flexibility and space-saving
• Weight: 0.13 pounds

Connectivity and compatibility

This cable is specifically designed to work with Plantronics headsets and compatible phone systems or amplifiers that accept RJ-9 connections. The Quick Disconnect connector allows seamless integration with supported headsets, making it easy to switch or remove the headset without disrupting ongoing calls.

Ideal uses and environments

The Poly 784Q5AA cable is well suited for office workers, call center agents, and anyone who relies on Plantronics headsets for daily communication. Its durable coiled design and quick disconnect feature support efficient workflows where frequent headset removal or movement is necessary, helping maintain productivity without sacrificing call quality.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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