Eaton INDGW-M2

Overview

The Eaton INDGW-M2 is a Gigabit Industrial Gateway Card designed to provide secure and efficient remote management for uninterruptible power supply (UPS) systems. It enables IT managers and facility operators to monitor and control power backup devices from any location, ensuring continuous operation and quick response to power or environmental issues. With a network speed of 1 Gbps and compatibility with Eaton’s Intelligent Power Manager software version 1.61 and later, this card supports seamless integration into existing infrastructure.

Key features

• Certified to UL 2900-1 and IEC 62443-4-2 cybersecurity standards, offering strong protection against network threats
• Supports multiple communication protocols including SNMPv3, HTTPS, Modbus, and BACnet for flexible network integration
• Enables remote monitoring and control of UPS systems to reduce downtime and maintain operational continuity
• Optional environmental monitoring available when paired with compatible sensors to track temperature and humidity
• Compact mini-slot design that fits neatly into UPS systems without occupying extra space
• Operates reliably within a temperature range of 32°F to 104°F (0°C to 40°C), suitable for various industrial environments
• RoHS compliant, reflecting Eaton’s commitment to environmental responsibility

Key specs

• Network speed: 1 Gbps
• Cybersecurity standards: UL 2900-1, IEC 62443-4-2
• Supported protocols: SNMPv3, HTTPS, Modbus, BACnet
• Software compatibility: Eaton Intelligent Power Manager version 1.61 and later
• Operating temperature: 32°F to 104°F (0°C to 40°C)
• Form factor: Mini-slot card
• RoHS compliance: Yes

Connectivity and compatibility

This gateway card integrates smoothly with existing network infrastructures by supporting both IPv4 and IPv6 protocols, ensuring future-proof connectivity. Its compatibility with multiple communication standards allows it to work with a wide range of network management tools and industrial control systems, making it a versatile choice for complex environments.

Performance and reliability

Designed for industrial and critical infrastructure settings, the INDGW-M2 delivers consistent performance with a gigabit connection speed that supports fast data transfer and real-time monitoring. Its robust cybersecurity features protect your network from emerging threats, while the compact design ensures it fits securely within your UPS system without compromising airflow or space.

Ideal uses and environments

This gateway card is well suited to data centers, industrial facilities, and any environment where uninterrupted power and environmental monitoring are critical. It benefits IT managers and facility operators who need reliable remote access to UPS systems and want to automate responses to power events and environmental changes, helping to prevent downtime and protect sensitive equipment.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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