Poly 209744-104

Overview

The Poly 209744-104 is a monaural headset designed to deliver clear and comfortable communication in busy office or call center settings. It connects via USB Type A, allowing straightforward compatibility with most desktop computers. The headset features a noise-cancelling microphone that minimizes background noise, ensuring your voice is heard clearly during calls and virtual meetings. Its lightweight design, weighing just 87 grams, and soft faux leather earpiece provide comfort for extended use.

Key features

• Monaural over-the-head design that helps maintain focus by covering one ear while keeping the other free to hear ambient sounds.
• Noise-cancelling microphone that effectively reduces background noise for clearer voice transmission in noisy environments.
• Wide audio frequency range from 20 Hz to 20,000 Hz, delivering clear sound quality for both voice and audio playback.
• Adjustable microphone and headset positioning with elevation, horizontal pitch, and roll adjustments to customize fit and comfort.
• Detachable USB Type A cable with a cord rewind feature to keep your workspace organized and simplify storage or transport.
• Supra-aural earpiece cushioned with soft faux leather to provide comfort during long hours of use without causing discomfort.

Key specs

• Connection type: USB Type A wired
• Weight: 87 grams
• Frequency response: 20 Hz to 20,000 Hz
• Microphone: Noise-cancelling
• Design: Monaural over-the-head with supra-aural earpiece
• Cable: Detachable with cord rewind

Connectivity and compatibility

This headset connects via a USB Type A plug, making it compatible with most desktop computers without requiring additional adapters. The wired connection ensures stable audio quality and eliminates concerns about battery life or wireless interference, which is especially useful in professional environments where consistent communication is critical.

Ideal uses and environments

The Poly 209744-104 is well suited for office workers, call center agents, and remote professionals who need reliable voice clarity and comfort during long calls. Its noise-cancelling microphone and focused monaural design help maintain concentration in busy or noisy environments. The adjustable fit and lightweight build make it a practical choice for users who spend many hours on virtual meetings or customer support calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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