Poly 218479-02

Overview

The Poly 218479-02 is a wireless headset designed to keep you connected and comfortable throughout your workday. It pairs with your computer using the BT700 USB-C adapter and connects to mobile devices via Bluetooth 5.2, offering flexible connectivity whether you’re at your desk or on the move. With up to 24 hours of wireless talk time and a Bluetooth range of up to 50 meters, this headset supports long hours of use and freedom of movement. Its dual-mic Acoustic Fence technology reduces background noise, ensuring your voice is clear even in busy environments.

Key features

• Dual-mic Acoustic Fence technology that minimizes background noise for clearer voice transmission
• Bluetooth 5.2 connectivity combined with the BT700 USB-C adapter for seamless pairing with computers and mobile devices
• Up to 24 hours of wireless talk time to support extended work sessions without frequent recharging
• Wireless range up to 50 meters when paired with the included adapter, allowing freedom to move around your workspace
• Desktop charging stand that keeps the headset organized and ready for use
• USB wired audio option to maintain connection when battery is low or for wired preference
• Lightweight on-ear design with a padded, adjustable headband for comfort during long calls
• Dedicated Microsoft Teams button for quick and easy access to the app, streamlining communication

Key specs

• Wireless technology: Bluetooth 5.2
• Connectivity adapter: BT700 USB-C
• Talk time: up to 24 hours wireless
• Bluetooth range: up to 50 meters with adapter
• Design: lightweight on-ear with padded adjustable headband
• Audio input: dual microphones with Acoustic Fence noise reduction
• Charging: desktop charging stand included
• Wired option: USB cable for audio and charging

Connectivity and compatibility

This headset connects effortlessly to your computer via the BT700 USB-C adapter, providing a stable and extended wireless range. It also pairs with mobile devices using Bluetooth 5.2, making it versatile for use with smartphones and tablets. The USB wired option ensures you can stay connected even when the battery runs low or when a wired connection is preferred for audio quality or reliability.

Comfort and usability

The on-ear design is lightweight and features a padded, adjustable headband that adapts to different head sizes, making it comfortable for all-day wear. The dual microphones with Acoustic Fence technology help maintain clear communication by reducing background noise, which is especially useful in busy office environments or home offices with ambient sounds. The dedicated Microsoft Teams button simplifies joining calls and managing meetings, enhancing productivity.

Ideal uses and environments

This headset is well suited to professionals who spend long hours on calls, whether working from home or in an office. It supports seamless switching between computer and mobile device audio, making it a strong choice for remote workers, customer service agents, and anyone who relies on clear voice communication throughout the day. The extended wireless range and long battery life also make it practical for users who need to move around their workspace without interruption.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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