Poly 8A7E1AA

Overview

The Poly 8A7E1AA is an analog switch designed to simplify call management between desk phones and softphones using a single Plantronics Quick Disconnect (QD) headset. It enables seamless switching between multiple devices without the need to unplug and reconnect, making it a practical tool for professionals who handle calls across different communication platforms. The device features a 10-foot coil cable for comfortable movement and a mute button with a visual indicator to clearly show when the microphone is off.

Key features

• Allows easy switching between desk phones and softphones with one Plantronics QD headset
• Compatible with PCs, Macs, and most major desk phone systems for versatile use
• Includes a mute button with a visual indicator to provide clear call control
• 10-foot coil cable offers flexibility and freedom of movement at your workspace
• Non-slip base ensures the switch stays securely in place during use
• 6-position configuration switch guarantees compatibility with current and future devices

Key specs

• Compatibility: Plantronics QD headsets including EncorePro, SupraPlus, and Entera
• Cable length: 10-foot coil cable for extended reach
• Configuration: 6-position switch for device compatibility
• Mute control: Built-in button with visual indicator
• Base: Sturdy non-slip design for stable placement

Connectivity and compatibility

This analog switch integrates smoothly with a wide range of office communication setups. It supports PCs and Macs as well as most major desk phone systems, ensuring it fits well into existing environments without requiring additional adapters or complex configurations. The 6-position configuration switch allows you to tailor the connection to your specific devices, maintaining compatibility as your equipment changes over time.

Ideal uses and environments

The Poly 8A7E1AA is well suited to busy call centers, home offices, and corporate environments where managing calls across multiple devices is essential. It helps users stay focused on conversations by reducing the hassle of switching headsets and provides reliable call control with its mute button and visual feedback. Professionals who rely on Plantronics QD headsets will find this switch a practical addition to streamline their communication workflow.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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