Poly 786C9AA

Overview

The Poly 786C9AA is a headset base designed to streamline call management by connecting your Voyager 4300 Series or Voyager Focus 2 headset to multiple devices such as your desk phone, computer, and smartphone. It acts as a central hub that allows you to switch between calls on different devices without the hassle of disconnecting and reconnecting. Weighing just over 12 ounces, this base also serves as a charging cradle, keeping your headset powered and ready for extended use in busy office environments.

Key features

• Connects seamlessly to desk phone, computer, and smartphone for versatile call handling
• Charging cradle function ensures your headset stays powered throughout the workday
• Bluetooth connectivity enables easy switching between multiple devices without interruption
• Lightweight and compact design fits comfortably on any desk without adding clutter
• Supports reliable and clear audio for professional calls and virtual meetings
• Includes a 1-year limited warranty to provide peace of mind and dependable performance

Key specs

• Compatible headsets: Voyager 4300 Series and Voyager Focus 2
• Weight: 12.32 ounces
• Connectivity: Bluetooth for wireless device switching
• Functionality: Charging cradle for headset power maintenance
• Warranty: 1-year limited warranty

Connectivity and compatibility

This base supports simultaneous connections to your desk phone, computer, and smartphone, allowing you to manage calls from all three sources without manual reconnection. The Bluetooth link provides a stable and clear audio experience, making it suitable for professionals who rely on multiple devices throughout their day. Its compatibility with specific Voyager headset models ensures optimized performance and ease of use.

Ideal uses and environments

The Poly 786C9AA is well suited to office workers who juggle calls across different devices, such as customer service representatives, remote workers, and professionals attending frequent virtual meetings. Its ability to keep your headset charged and connected without interruption supports a smooth workflow in busy workspaces where multitasking is essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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