Poly 85S08AA
Blackwire 5200 Y Training Cable
Poly Blackwire 5200 Y Training Cable is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Poly 85S08AA is a Y training cable designed for the Blackwire 5200 Series headsets, enabling two headsets to connect to a single adapter. This cable is essential for trainers and supervisors who need to listen in on calls without interrupting conversations, making it easier to coach new employees or monitor calls for quality assurance. Its 3.5mm interface offers compatibility with a wide range of audio equipment, ensuring flexible use in various training and call center environments.
Key features
- Allows two Blackwire 5200 Series headsets to share one audio adapter for simultaneous listening
- Facilitates seamless call monitoring and training without disrupting ongoing conversations
- 3.5mm connection provides broad compatibility with many audio devices and adapters
- Simple and durable design ensures reliable audio sharing during extended training sessions
- Helps improve team collaboration by enabling supervisors to guide employees in real time
Key specs
- Compatibility: Poly Blackwire 5200 Series headsets
- Connector type: 3.5mm audio jack
- Cable type: Y training cable for dual headset connection
Connectivity and compatibility
This cable connects two headsets to a single adapter using standard 3.5mm audio jacks, making it compatible with most devices that support this interface. It is specifically designed to work with Poly Blackwire 5200 Series headsets, ensuring a secure and clear audio connection for training and monitoring purposes.
Ideal uses and environments
The Poly 85S08AA is well suited to call centers, training rooms, and customer service environments where supervisors need to listen in on calls without interrupting the flow. It supports effective coaching and quality assurance by allowing real-time audio sharing between trainers and trainees. This cable fits naturally into setups where clear communication and monitoring are critical to team performance.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.
