Poly 783P5AA

Overview

The Poly 783P5AA is a stereo headset designed to deliver clear and reliable audio for professionals who spend long hours on calls. It features an on-ear, closed-back design with soft leatherette cushions that ensure comfort throughout the day. The noise-canceling microphone reduces background noise, while wideband audio provides natural and rich sound quality, covering a frequency response range from 100 Hz to 6.8 kHz. Lightweight at just 2.6 ounces, this headset is well suited for call center agents, hybrid workers, and anyone needing focused communication in busy environments.

Key features

• On-ear, closed-back design with soft leatherette cushions for comfortable extended wear
• Noise-canceling microphone that minimizes background noise to keep your voice clear
• Wideband audio with SoundGuard protection for natural and rich sound reproduction
• Quick Disconnect feature allows you to step away easily without unplugging the headset
• Durable construction using aircraft-grade aluminum and laser welding for long-lasting use
• Compatible with Poly USB and deskphone audio processors, offering versatile connectivity
• Lightweight design at just 2.6 ounces to reduce fatigue during all-day use

Key specs

• Frequency response: 100 Hz to 6.8 kHz
• Weight: 2.6 ounces
• Design: On-ear, closed-back
• Microphone: Noise-canceling with flexible boom arm
• Materials: Aircraft-grade aluminum and laser welding

Connectivity and compatibility

This headset works seamlessly with a wide range of Poly USB and deskphone audio processors, making it a flexible choice for various office setups. Whether you use legacy systems or modern communication devices, it integrates smoothly to support your workflow without compatibility concerns.

Performance and reliability

Built to withstand the demands of daily professional use, the headset’s robust materials and precise construction ensure durability. The noise-canceling microphone and wideband audio deliver consistent, high-quality sound that helps maintain clear communication even in noisy environments. The Quick Disconnect feature adds convenience by allowing you to leave your desk without unplugging the headset.

Ideal uses and environments

This headset fits well in busy office spaces, call centers, and remote work environments where clear voice communication and comfort are essential. It supports professionals who need to stay connected for extended periods without discomfort or audio distractions, making it a strong choice for customer service representatives, remote workers, and hybrid teams.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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