Poly 71782-01

Overview

The Poly 71782-01 is a pair of replacement ear cushions designed for Plantronics SupraPlus wireless headsets, specifically models CS351, CS351N, CS361, and CS361N. These cushions provide a comfortable and durable upgrade when the original pads wear out, featuring genuine leather surfaces and dense foam padding to enhance comfort and maintain sound isolation during extended use.

Key features

• Genuine leather construction that offers a soft feel and professional appearance
• Dense foam interior designed to improve comfort and help block ambient noise
• Precision stitching ensures long-lasting durability and resistance to wear
• Compatible with multiple SupraPlus wireless headset models for easy replacement
• Sold as a pair, allowing you to refresh both ear cushions simultaneously

Key specs

• Material: Genuine leather with dense foam padding
• Compatibility: SupraPlus CS351, CS351N, CS361, CS361N wireless headsets
• Quantity: One pair of ear cushions
• Color: Black

Comfort and durability

These ear cushions are designed to provide lasting comfort during long calls or busy workdays. The dense foam padding conforms to your ears, reducing pressure and fatigue, while the leather surface resists wear and maintains a clean, professional look. This combination helps preserve the headset’s audio quality by maintaining a good seal around the ear, which is crucial in noisy environments.

Ideal uses and environments

These cushions are well suited for office workers, call center agents, and remote professionals who use SupraPlus wireless headsets daily. They help extend the life of your headset by replacing worn pads without the need for a full headset replacement, making them a cost-effective solution for maintaining comfort and sound clarity in high-use settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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