Poly 9J686AA

Overview

The Poly 9J686AA is a Microsoft Teams Room Base Kit that combines a powerful HP Mini Conferencing PC with a GC8 touch controller and a CAT5e USB Extender to create a streamlined video conferencing solution. Powered by a 12th Gen Intel Core i7 processor and equipped with 256 GB PCIe NVMe SSD storage, this kit ensures fast performance and reliable access to your meeting applications. It is designed to enhance collaboration in corporate offices, classrooms, and other professional environments by providing seamless audio and video communication with Microsoft Teams Rooms preinstalled.

Key features

• HP Mini Conferencing PC delivers quick meeting launches and smooth operation with a 12th Gen Intel Core i7 processor.
• GC8 touch controller features an 8-inch IPS display for intuitive and easy meeting management.
• CAT5e USB Extender supports device placement up to 100 meters away, allowing flexible room layouts without signal loss.
• Built-in Wi-Fi 6E and Bluetooth 5.3 provide stable wireless connections for peripherals and network access.
• Durability tested for 120,000 hours to ensure long-lasting performance in demanding environments.
• HP Sure Start Gen7 BIOS protection automatically recovers from firmware attacks, enhancing system security.
• Compact and sleek design fits neatly into any meeting space without adding clutter.

Key specs

• Processor: 12th Gen Intel Core i7
• Storage: 256 GB PCIe NVMe SSD
• Display: 8-inch IPS touchscreen (GC8 controller)
• Connectivity: Wi-Fi 6E, Bluetooth 5.3
• USB Extender: CAT5e support up to 100 meters
• Durability: Passed 120,000 hours of testing
• Security: HP Sure Start Gen7 BIOS protection

Connectivity and compatibility

This kit supports a range of connectivity options to ensure smooth integration with existing meeting room setups. The built-in Wi-Fi 6E and Bluetooth 5.3 enable fast and reliable wireless connections for network access and peripheral devices. The CAT5e USB Extender allows the conferencing PC and controller to be positioned flexibly within the room, accommodating various layouts without compromising signal quality. Microsoft Teams Rooms is preinstalled, making it compatible with Microsoft’s collaboration ecosystem right out of the box.

Ideal uses and environments

The Poly 9J686AA is well suited to corporate meeting rooms, educational institutions, and any professional setting that requires dependable video conferencing. Its compact design and flexible installation options make it a strong choice for upgrading existing spaces or outfitting new conference rooms. Users who need quick meeting starts, secure firmware protection, and easy control through a touchscreen will find this kit meets those needs effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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