Poly 85R00AA

Overview

The Poly 85R00AA is an electronic hook switch cable designed to connect DECT or 900 MHz XD Series wireless headsets directly to unified communications systems. It simplifies call handling by enabling one-touch call control for softphone calls, making it easier to answer or end calls without disrupting your workflow. This cable supports Microsoft Skype for Business and works with Mitel 6867 and 6869 desk phones, providing a seamless communication experience in various office environments.

Key features

• Compatible with DECT and 900 MHz XD Series wireless headsets for flexible headset options
• One-touch call control that streamlines answering and ending softphone calls
• Plug-and-play setup with Microsoft Skype for Business to reduce installation time
• Works with Mitel 6867 and 6869 desk phones, supporting diverse office phone systems
• Reliable PC connectivity ensures smooth integration with softphone applications

Key specs

• Compatibility: DECT and 900 MHz XD Series wireless headsets
• Supported softphones: Microsoft Skype for Business and others
• Desk phone compatibility: Mitel 6867 and Mitel 6869
• Connection type: Electronic hook switch cable

Connectivity and compatibility

This cable connects your wireless headset directly to your PC and desk phone, enabling efficient call control across multiple platforms. Its compatibility with popular softphones and specific Mitel desk phones makes it a versatile accessory for unified communications setups. The plug-and-play design means it integrates quickly without complex configuration, helping maintain productivity in busy office or remote work environments.

Ideal uses and environments

The Poly 85R00AA fits well in call centers, home offices, and professional environments where wireless headsets are essential for daily communication. It is especially useful for users who rely on softphones and need quick, reliable call control without switching devices. This cable supports a smooth workflow by reducing interruptions and technical issues during calls, making it a strong choice for anyone managing frequent voice communications.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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