Poly 216755-02

Overview

The Poly 216755-02 is a pair of wireless earbuds designed to deliver clear, high-quality audio for calls, music streaming, and travel. Featuring Bluetooth 5.3 with multipoint connectivity, these earbuds allow seamless switching between two devices. They offer up to 24 hours of playback with active noise cancellation and 16.5 hours of talk time, making them suitable for long workdays and commutes.

Key features

• Adaptive hybrid active noise cancellation that adjusts to your environment and includes two transparency modes for situational awareness
• Three beamforming microphones per earbud with WindSmart technology to reduce wind and background noise for clearer voice transmission
• Multipoint Bluetooth 5.3 support enables connection to two devices simultaneously, simplifying device management
• Smart Charge Case equipped with a color touchscreen for easy control, USB-C charging port, and 3.5 mm audio input for wired connections
• Fast charging capability provides 1.2 hours of talk time from just 15 minutes of charging
• Includes USB-C dongle, BT700 adapter, and silicone eartips to ensure a secure and comfortable fit for various ear sizes

Key specs

• Bluetooth version: 5.3
• Playback time: up to 24 hours with noise cancellation enabled
• Talk time: up to 16.5 hours
• Fast charge: 15 minutes for 1.2 hours of talk time
• Charging port: USB-C
• Audio input: 3.5 mm jack on the charging case
• Microphones: three beamforming per earbud with WindSmart technology

Connectivity and compatibility

These earbuds connect wirelessly via Bluetooth 5.3, supporting multipoint connections to two devices at once, which is ideal for users who switch between a phone and a laptop or tablet. The included USB-C dongle and BT700 adapter expand compatibility with devices lacking native Bluetooth or for enhanced wireless performance. The 3.5 mm input on the charging case allows connection to wired audio sources, adding flexibility for different setups.

Designed for professionals and travelers

With advanced noise cancellation and long battery life, these earbuds are well suited to professionals who rely on clear communication during calls and frequent travelers who need reliable audio performance in noisy environments. The adaptive noise cancellation and transparency modes help maintain awareness of surroundings, making them practical for use in busy offices, public transport, or outdoor settings. The fast charging feature ensures minimal downtime, supporting a busy schedule.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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