Poly 216065-01

Overview

The Poly 216065-01 is a pair of true wireless earbuds designed to deliver clear and reliable audio for calls and music. Featuring adaptive hybrid active noise cancellation, these earbuds adjust to your surroundings to reduce background noise while allowing important sounds through transparency modes. With Bluetooth 5.3 and multipoint pairing, they connect seamlessly to two devices, making it easy to switch between phone and computer. The Smart Charge Case offers up to 24 hours of playback and 16.5 hours of talk time, along with a color touchscreen for convenient control and wireless Qi charging support.

Key features

• Adaptive hybrid active noise cancellation that balances noise reduction with awareness of your environment
• Three-microphone array with WindSmart technology to minimize wind noise and improve voice clarity during calls
• Bluetooth 5.3 with multipoint support for effortless switching between two connected devices
• Smart Charge Case featuring a color touchscreen for managing playback and calls without reaching for your device
• Wireless Qi charging and USB-C options for flexible and convenient recharging
• 3.5mm audio input to connect wired devices when needed
• Includes three pairs of silicone eartips to ensure a comfortable and secure fit for various ear sizes
• USB-A dongle included to extend compatibility with devices lacking native Bluetooth support

Key specs

• Bluetooth version: 5.3
• Playback time: up to 24 hours with charging case
• Talk time: up to 16.5 hours
• Microphones: three per earbud with WindSmart technology
• Charging case features: color touchscreen, wireless Qi charging, USB-C port
• Audio input: 3.5mm jack on charging case
• Included accessories: USB-A dongle, USB charging cable, three pairs of silicone eartips

Connectivity and compatibility

These earbuds connect via Bluetooth 5.3, providing a stable wireless link and supporting multipoint pairing to handle two devices simultaneously. The included USB-A dongle ensures compatibility with computers or other devices that do not have built-in Bluetooth, expanding your options for use. The 3.5mm audio input on the charging case allows you to connect wired audio sources, making these earbuds versatile for different setups.

Ideal uses and environments

Designed for professionals and active users, these earbuds work well in busy offices, remote work settings, and on the go. The adaptive noise cancellation helps maintain focus in noisy environments, while the WindSmart microphones ensure clear voice transmission during calls outdoors or in windy conditions. Their long battery life and multipoint connectivity make them a strong choice for anyone managing calls and media across multiple devices throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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