Panasonic AW-UE20WP

Overview

The Panasonic AW-UE20WP is a 4K PTZ camera designed to deliver high-quality video with flexible connectivity and control options. It features a 1/2.8" MOS sensor paired with a 12x optical zoom lens, allowing you to capture detailed images from a wide 71-degree field of view down to a narrow 6 degrees. This makes it suitable for environments where zooming in on specific subjects without losing clarity is essential, such as conference rooms, lecture halls, or live event spaces. The camera outputs 4K video at 30 frames per second through HDMI and IP streaming, while also providing 1080p video via 3G-SDI and USB connections.

With USB-B output supporting UVC, it functions as a plug-and-play webcam on both Windows and macOS systems, making it a versatile choice for video conferencing or streaming setups. Remote control is straightforward with pan, tilt, and zoom functions accessible over IP, RS-232, or RS-422 interfaces. Power over Ethernet Plus (PoE+) simplifies installation by delivering both power and network connectivity through a single LAN cable, reducing clutter and setup time. Audio embedding with mic and line input options allows integration of sound directly into the video feed.

Key features

• 12x optical zoom lens that covers a wide horizontal field of view from 71° to a narrow 6°, enabling detailed close-ups without sacrificing image quality
• Simultaneous video output through HDMI, 3G-SDI, USB, and IP interfaces for flexible integration into various workflows
• USB-B port with UVC support allows easy webcam use without additional drivers on Windows and macOS
• Remote pan, tilt, and zoom control over IP, RS-232, or RS-422 interfaces for precise camera positioning from a distance
• Power over Ethernet Plus (802.3at) support reduces cable clutter by combining power and network connectivity in one cable
• Supports multiple streaming protocols including RTSP and RTMP, with efficient H.264, H.265, and MJPEG compression to maintain smooth, high-quality streams even on limited bandwidth
• Audio embedding capability with mic and line input options to synchronize sound with video output

Key specs

• Sensor: 1/2.8" MOS
• Optical zoom: 12x
• Field of view: 71° (wide) to 6° (telephoto)
• Video resolution: 3840 x 2160 (4K) at 30 fps via HDMI and IP streaming
• 1080p video output via 3G-SDI and USB
• Streaming protocols: RTSP, RTMP
• Video compression: H.264, H.265, MJPEG
• Control interfaces: IP, RS-232, RS-422
• Power: Power over Ethernet Plus (802.3at)

Connectivity and compatibility

This camera offers a broad range of connectivity options to fit into diverse AV setups. The HDMI and 3G-SDI outputs provide high-quality video feeds for professional broadcast or recording equipment. The USB-B port supports UVC, enabling plug-and-play webcam functionality on both Windows and macOS without the need for extra drivers. IP streaming supports common protocols like RTSP and RTMP, making it compatible with many streaming platforms and software. Control over IP, RS-232, or RS-422 interfaces allows integration with various control systems.

• HDMI output for 4K video at 30 fps
• 3G-SDI output for 1080p video
• USB-B output with UVC support for webcam use
• IP streaming with RTSP and RTMP protocols
• Audio input options for mic and line-level signals
• Control via IP, RS-232, and RS-422
• Power over Ethernet Plus (PoE+) for simplified cabling

Ideal uses and environments

The AW-UE20WP is well suited for fixed installations where reliable, high-resolution video and remote operation are essential. It fits well in corporate conference rooms, educational institutions, houses of worship, and broadcast studios. Its wide pan and tilt range combined with 12x optical zoom allows coverage of large areas without needing multiple cameras. The camera’s ability to stream over IP and function as a USB webcam makes it a strong choice for hybrid meeting setups and live streaming events.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

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After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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