Poly 783R4AA

Overview

The Poly 783R4AA is a convertible USB-A headset designed to provide clear and reliable communication for call center agents, remote employees, and customer support teams. It features a voice-optimized frequency response that ensures speech sounds crisp and natural, while a noise-canceling microphone reduces background distractions. Lightweight and comfortable, this headset supports long hours of use without causing fatigue, making it suitable for busy office environments or home workspaces.

Key features

• Voice-optimized frequency response delivers clear and lifelike speech for better communication.
• Noise-canceling boom microphone minimizes background noise, helping the listener focus on your voice.
• Soft synthetic leather ear cushion and adjustable headband provide comfort during extended wear.
• Inline call controls enable quick muting, volume adjustment, and call management without interrupting workflow.
• SoundGuard technology protects hearing by limiting sudden loud audio spikes during long calls.
• Durable construction withstands daily use in high-volume office or contact center settings.
• USB-A connection with a 7.15-foot cable allows easy, driver-free setup and freedom of movement.
• Convertible wearing style adapts to personal preferences and different work environments.

Key specs

• Connection type: USB-A
• Cable length: 7.15 feet
• Microphone: Noise-canceling boom
• Ear cushion material: Soft synthetic leather
• Wearing style: Convertible (over-the-head adjustable band)
• Acoustic protection: SoundGuard technology

Connectivity and compatibility

This headset connects via a USB-A port, ensuring compatibility with most PCs without the need for additional drivers. The long cable length provides flexibility to move around your workspace while staying connected. Its plug-and-play design makes it a practical choice for environments where quick setup and reliable performance are essential.

Comfort and durability for long shifts

Designed with user comfort in mind, the headset’s lightweight build and soft ear cushions reduce pressure during extended use. The adjustable headband fits a wide range of head sizes, allowing users to wear it comfortably throughout long shifts or back-to-back meetings. Its robust construction ensures it can handle the rigors of daily use in busy offices or contact centers.

Ideal uses and environments

The Poly 783R4AA is well suited to call centers, remote workstations, and customer support roles where clear communication and comfort are priorities. It works effectively in both noisy office settings and quieter home offices, helping professionals maintain focus and deliver clear conversations regardless of their environment.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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