Poly 9T9J9AA#AC3

Overview

The Poly 9T9J9AA#AC3 is a wireless headset designed for professionals who need seamless connectivity between their computer and mobile devices. It offers up to 19 hours of talk time with active noise cancellation, making it suitable for long workdays filled with calls, webinars, and media playback. The headset connects via Bluetooth or the included BT700 USB-C adapter, allowing freedom of movement without being tethered to a desk.

Key features

• Wireless connectivity through Bluetooth or the included BT700 USB-C adapter for flexible device pairing
• Hybrid active noise cancellation with three adjustable levels to control how much background noise you hear
• Acoustic Fence technology in the microphone boom reduces nearby conversations and office noise for clearer speech
• Smart sensors automatically answer calls, pause media, or mute the microphone when the headset is worn or removed
• Dynamic Mute Alert and on-ear status light help prevent interruptions by signaling when you are muted or busy
• Soft ear cushions and padded headband provide comfort for extended wear during long meetings or calls
• Certified compatibility with Windows 10, Windows 11, macOS, and leading unified communications platforms ensures smooth integration
• Includes USB-C to USB-A adapter and USB charging cable for versatile charging and connectivity options
• Backed by a two-year manufacturer warranty for added peace of mind

Key specs

• Talk time: up to 19 hours with active noise cancellation
• Connectivity: Bluetooth and BT700 USB-C adapter
• Noise cancellation: hybrid active with three user-selectable levels
• Compatibility: Windows 10, Windows 11, macOS, certified for major unified communications platforms
• Included accessories: USB-C to USB-A adapter, USB charging cable
• Warranty: two years

Connectivity and compatibility

This headset offers versatile connection options to fit various work setups. The included BT700 USB-C adapter provides a reliable, low-latency link to your PC, while Bluetooth pairing allows direct connection to mobile devices for calls and media on the go. It supports major operating systems including Windows 10, Windows 11, and macOS, and is certified for popular unified communications platforms, ensuring it works smoothly with your existing software.

Comfort and usability

Designed for all-day wear, the Voyager Focus 2 features soft ear cushions and a padded headband that reduce pressure during extended use. Smart sensors enhance usability by automatically managing calls and media playback based on whether you are wearing the headset. The Dynamic Mute Alert and on-ear status light help maintain professionalism by preventing accidental interruptions during important conversations.

Who this headset is for

This model is well suited to remote professionals, customer support agents, and anyone who spends significant time on calls in busy environments. Its noise cancellation and microphone technology help maintain clear communication even in open offices or noisy cafés. The long battery life and flexible connectivity options make it a strong choice for users who need reliable performance throughout the workday.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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