Poly 9T9K0AA#AC3

Overview

The Poly 9T9K0AA#AC3 is a wireless headset designed to deliver clear audio and reliable comfort for professionals who spend long hours on calls or virtual meetings. It features hybrid active noise cancellation with three adjustable levels, helping you maintain focus in noisy environments. With up to 19 hours of talk time and seamless connectivity via a USB-C Bluetooth adapter, this headset supports smooth transitions between PCs, smartphones, and tablets.

Key features

• Hybrid active noise cancellation with three selectable levels to create a personal quiet zone in busy settings
• Acoustic Fence technology on the boom microphone filters out background noise, ensuring your voice is heard clearly
• Lightweight headband with soft cushioning and plush ear cups for comfortable all-day wear
• USB-C Bluetooth adapter provides a stable and simple connection to PCs
• Certified for Microsoft Teams with a dedicated one-touch Teams button for quick access to meeting controls
• Smart sensors automatically answer calls when worn and mute the microphone when removed
• Bluetooth range extends up to 164 feet, expandable to 300 feet with an optional Voyager Office base
• Fast charging via included USB-C cable, reaching full charge in about two hours
• Compatible with Windows, macOS, Android, and iOS devices for versatile use

Key specs

• Talk time: up to 19 hours with noise cancellation active
• Connectivity: USB-C Bluetooth adapter, Bluetooth wireless
• Noise cancellation: hybrid active with three levels
• Bluetooth range: 164 feet standard, 300 feet with optional base
• Charging time: approximately 2 hours via USB-C cable
• Compatibility: Windows, macOS, Android, iOS

Connectivity and compatibility

This headset connects to your PC using the included USB-C Bluetooth adapter, which ensures a stable and straightforward setup. It also pairs directly with smartphones and tablets via Bluetooth, allowing you to switch effortlessly between devices. The broad compatibility with Windows, macOS, Android, and iOS means it fits well into diverse work environments and personal setups.

Comfort and usability

Designed for extended use, the headset features a lightweight headband with soft cushioning and plush ear cups that reduce fatigue during long calls. Smart sensors add convenience by automatically answering calls when you put the headset on and muting the microphone when you take it off. These features help maintain focus and streamline your workflow without manual adjustments.

Who this headset is for

The Voyager Focus 2 is a strong choice for remote workers, office professionals, and anyone who needs clear communication in noisy or shared spaces. Its noise cancellation and microphone technology make it suitable for open offices, home workspaces, and travel. If you rely on Microsoft Teams for collaboration and want a headset that balances comfort, sound quality, and device flexibility, this model fits those needs well.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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