Poly 767G1AA

Overview

The Poly 767G1AA is a professional monaural headset designed for contact centers, help desks, and anyone who spends long hours on calls. It features a noise canceling microphone with a 290-degree rotating boom that filters out background noise, ensuring clear voice quality. The headset connects via a 2.19 meter USB Type A cable, offering plug and play compatibility with Windows 11, Windows 10, and macOS systems, making it a practical choice for busy office environments.

Key features

• Noise canceling microphone that rotates 290 degrees for precise positioning and clear communication
• Lightweight on-ear design with a soft foam cushion for comfort during extended wear
• Inline controls for easy volume adjustment, microphone muting, and call handling without needing to access software
• Voice-optimized frequency response that delivers natural and clear audio to reduce listening effort
• Poly SoundGuard Digital technology protects hearing by managing sudden loud sounds
• Durable construction built to withstand daily use in busy contact centers and office settings
• Generous 2.19 meter cable length allows freedom of movement around the desk
• Simple USB Type A connection ensures quick setup and broad compatibility with modern operating systems

Key specs

• Connection type: USB Type A
• Cable length: 2.19 meters
• Microphone: Noise canceling with 290-degree rotation
• Compatibility: Windows 11, Windows 10, macOS
• Design: Monaural on-ear with soft foam cushion
• Audio technology: Poly SoundGuard Digital for acoustic protection

Connectivity and compatibility

This headset connects via a standard USB Type A plug, making it compatible with a wide range of desktops and laptops running Windows 11, Windows 10, and macOS. The plug and play setup means you can start using it immediately without installing additional drivers. The long cable length provides flexibility to move around your workspace without disconnecting.

Comfort and durability for long shifts

The lightweight design rests comfortably on one ear with a soft foam cushion, reducing fatigue during extended use. Its rugged build is designed to handle the demands of daily use in busy environments like call centers and offices. This combination of comfort and durability helps maintain productivity throughout long workdays.

Ideal uses and environments

This headset is well suited to professionals who spend most of their day on the phone, such as customer service agents, help desk staff, and remote workers. Its noise canceling microphone and clear voice quality make it a strong choice for environments where background noise is common but clear communication is essential. The monaural design keeps one ear free to stay aware of surroundings, which is helpful in open office spaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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