Poly 85Q16AA

Overview

The Poly 85Q16AA is a set of replacement leatherette ear cushions designed specifically for the Voyager 4200 headset series. These cushions restore the comfort and performance of your headset by providing a soft, secure seal that helps maintain clear calls and reduce distractions. Made with a smooth leatherette surface and a resilient interior, they remain comfortable during long hours of use, whether you are in a busy contact center, attending virtual classes, or working from a shared home office.

Key features

• Genuine Poly replacement cushions that ensure compatibility and maintain headset quality
• Soft leatherette material that offers a balance of comfort and durability for extended wear
• Reliable seal that enhances noise isolation, helping to keep calls clear and focused
• Includes two cushions per pack, allowing you to refresh both ear cups simultaneously
• Easy installation process to quickly restore your headset’s feel and performance
• Designed to support all-day comfort during back-to-back meetings or long listening sessions

Key specs

• Material: leatherette surface with resilient interior padding
• Compatibility: Voyager 4200 headset series
• Quantity: two ear cushions per pack
• Part number: 85Q16AA

Ideal uses and environments

These replacement cushions are well suited for professionals who rely on the Voyager 4200 headset daily, including contact center agents, remote workers, and students attending virtual classes. They help maintain audio clarity and comfort in noisy or shared environments, making them a practical choice for anyone needing consistent headset performance throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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