Poly 89549-01

Overview

The Poly 89549-01 is a convertible spare headset designed for users who already own a Poly CS540-XD or CS545-XD wireless system and need an additional or replacement headset. It operates on the 900 MHz spectrum, allowing you to move freely up to 350 feet from your desk without losing connection. The headset features a noise-canceling boom microphone with digital signal processing to ensure your voice remains clear and natural during calls. With up to six hours of talk time, it supports extended use throughout busy workdays.

Key features

• Pairs seamlessly with Poly CS540-XD and CS545-XD wireless bases for easy integration
• 900 MHz wireless connection provides a reliable range of up to 350 feet for freedom of movement
• Boom microphone cancels background noise and uses digital signal processing to maintain voice clarity
• Three wearing styles—ear clip, headband, and neckband—offer flexible comfort and fit options
• SoundGuard technology protects hearing by limiting sudden volume spikes above 118 dBA
• Mono on-ear speaker design keeps you aware of your surroundings while focusing on calls
• Battery life supports up to six hours of talk time, suitable for typical work shifts

Key specs

• Wireless frequency: 900 MHz
• Wireless range: up to 350 feet
• Talk time: up to 6 hours per charge
• Microphone: noise-canceling boom with digital signal processing
• Audio protection: SoundGuard limits volume spikes above 118 dBA
• Speaker type: mono on-ear
• Compatibility: Poly CS540-XD and CS545-XD wireless bases

Wearing styles and comfort

This headset adapts to your preferred wearing style with three options: a lightweight ear clip for minimal weight, a headband for a secure fit, and a neckband for balanced comfort. Each style ensures the mono speaker sits comfortably on your ear, allowing you to stay connected to your environment while maintaining focus on your calls. This flexibility makes it easy to switch styles depending on your daily activities or personal preference.

Ideal uses and environments

The Poly 89549-01 spare headset is well suited for professionals who need to stay mobile during calls, such as sales teams, customer support agents, or remote workers. Its wireless range and noise-canceling microphone make it effective in busy office spaces, retail floors, or home workspaces where background noise can be a challenge. The reliable battery life supports long sessions of virtual meetings and frequent check-ins without interruption.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more