Poly 849B6AA#ABA

Overview

The Poly 849B6AA#ABA is a conference phone designed specifically for Microsoft Teams, offering a seamless collaboration experience in meeting spaces. It features a 5-inch color touchscreen that mirrors the Teams interface, making it intuitive to use with familiar gestures like swiping and pinching. The device captures voices clearly within a 20-foot radius using three integrated MEMS microphones, ensuring everyone in the room is heard distinctly during calls.

With flexible connectivity options including PoE-enabled Gigabit Ethernet, dual-band Wi-Fi 5, and Bluetooth 5.0, this phone adapts to various network setups while maintaining clean installation. It also supports other popular platforms like Skype and Zoom, making it versatile for mixed environments.

Key features

• 5-inch color touchscreen with gesture support for easy navigation and call control
• 360-degree microphone coverage capturing voices up to 20 feet away for wide room audio pickup
• Full duplex audio allowing participants to speak simultaneously without interruptions
• Poly NoiseBlockAI technology that filters out background noises such as keyboard clicks and paper rustling
• Power over Ethernet (PoE) enabled Gigabit Ethernet port simplifies installation by combining power and data in one cable
• Dual-band Wi-Fi 5 support for wireless network connectivity when Ethernet is unavailable
• Bluetooth 5.0 for quick pairing with mobile phones to bring external audio into calls
• USB Type A and Type B ports for connecting laptops or accessories to enhance meeting functionality
• Certified for Microsoft Teams with compatibility for Skype and Zoom, supporting diverse collaboration needs

Key specs

• Display: 5-inch color touchscreen with gesture support
• Microphones: Three integrated MEMS microphones with 360-degree pickup up to 20 feet
• Audio: Full duplex communication with Poly NoiseBlockAI noise cancellation
• Network: PoE-enabled Gigabit Ethernet, dual-band Wi-Fi 5
• Bluetooth: Version 5.0
• USB ports: One USB Type A and one USB Type B 2.0
• Platform certification: Microsoft Teams, compatible with Skype and Zoom

Connectivity and compatibility

This conference phone offers multiple ways to connect, ensuring it fits into a variety of meeting room setups. The PoE-enabled Gigabit Ethernet port allows for a tidy installation by delivering both power and data through a single cable. When Ethernet is not an option, the device connects over Wi-Fi 5, providing reliable wireless network access. Bluetooth 5.0 support enables quick pairing with mobile devices, allowing users to bring external audio sources into the conversation. Additionally, USB Type A and Type B ports provide options for connecting laptops or other peripherals, enhancing the phone’s versatility.

Ideal uses and environments

The Poly Trio C60 is well suited to boardrooms, training rooms, and open collaboration spaces where clear audio and easy meeting access are essential. Its wide microphone coverage and noise cancellation features help maintain clear communication even in larger rooms or environments with background noise. The touch-first interface reduces the learning curve for users, making it a strong choice for teams that rely on Microsoft Teams or need compatibility with other platforms like Skype and Zoom. IT professionals will appreciate the straightforward installation options, while everyday users benefit from consistent sound quality and intuitive controls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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