Poly 86H62AA

Overview

The Poly 86H62AA is a handset lifter designed to automate the process of picking up and hanging up your desk phone’s receiver. It works by lifting the handset when you press the call control button on a compatible Poly wireless headset, allowing you to answer calls without physically touching the phone. This device is ideal for busy professionals who need to stay mobile or multitask while managing calls efficiently.

Its compact design fits discreetly under most telephone handsets, and it pairs seamlessly with the Plantronics MDA200 communications hub, making it a versatile addition to office environments that use a mix of desk phones and headsets. Installation is straightforward, requiring only connection of the straight plug cable and the included universal power supply.

Key features

• Automatic lifting and lowering of the handset triggered remotely from a compatible Poly wireless headset, enabling hands-free call handling
• Integration with the Plantronics MDA200 communications hub for streamlined management of multiple communication devices
• Includes all necessary components: HL10 lifter, straight plug cable, and universal AC power supply for quick and easy setup
• Compact footprint that fits neatly under the handset cradle without adding clutter to your workspace
• Hands-free operation supports multitasking, allowing users to type, write, or move freely while staying connected to calls
• Neutral black finish that blends well with most office phones and equipment, maintaining a clean and professional desk appearance

Key specs

• Compatibility: Works with compatible Poly wireless headsets and Plantronics MDA200 hub
• Connection type: Straight plug cable for handset interface
• Power supply: Universal AC adapter included for worldwide use
• Dimensions: Compact size designed to fit under standard telephone handsets
• Color: Black

Installation and setup

Setting up the HL10 handset lifter is simple and requires minimal effort. Place the lifter under the handset cradle of your desk phone, connect the straight plug cable to the phone, and plug the universal power supply into a standard outlet. Once connected, the lifter operates quietly and reliably, responding instantly to commands from your compatible Poly headset.

This ease of installation makes it suitable for office environments where quick deployment and minimal disruption are important.

Ideal uses and environments

The HL10 handset lifter is well suited to office workers who handle frequent phone calls and need to remain productive without being tethered to their desk. It is particularly beneficial for receptionists, customer service agents, and professionals who juggle phone conversations alongside other tasks. By enabling hands-free call management, it helps reduce missed calls and improves response times in busy work settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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