Poly 80S04AA

Overview

The Poly 80S04AA is a USB-C stereo headset designed for professionals and students who spend long hours on calls or streaming media. It connects easily to laptops, tablets, and phones via USB-C or the included 3.5 mm jack, offering versatile compatibility. The headset features wideband audio for clear speech and a noise-canceling microphone that reduces background noise, ensuring your voice comes through crisply in busy environments.

Key features

• USB-C and 3.5 mm connections provide flexible use across multiple devices without complicated setup.
• Noise-canceling microphone filters out ambient sounds, making conversations clearer in open offices or home workspaces.
• Metal headband offers durable support while remaining lightweight for comfortable all-day wear.
• Leatherette ear cushions create a soft, secure fit that enhances sound quality and comfort during extended use.
• Inline controls allow quick access to call management, volume adjustment, and microphone muting without interrupting your workflow.
• Fold-flat earcups make it easy to store and transport the headset when not in use.
• Dynamic EQ automatically adjusts audio settings to optimize voice clarity during calls and preserve detail when listening to music.
• SoundGuard technology limits sudden loud noises to 118 dB, protecting your hearing during unexpected audio spikes.
• Stereo on-ear design with 32 ohm impedance delivers balanced sound suitable for both calls and multimedia.
• Compatible with Windows, macOS, and most mobile operating systems, ensuring broad device support.

Key specs

• Connectivity: USB-C and 3.5 mm jack
• Microphone: Noise-canceling with SoundGuard hearing protection (118 dB limit)
• Impedance: 32 ohms
• Design: Stereo on-ear with fold-flat earcups
• Compatibility: Windows, macOS, and most mobile platforms
• Headband: Metal, adjustable
• Earcushions: Leatherette

Connectivity and compatibility

This headset supports both USB-C and 3.5 mm connections, allowing seamless switching between laptops, tablets, and smartphones. Its plug-and-play design means you can connect without installing additional drivers, making it a practical choice for users who move between different devices or platforms. Compatibility with Windows, macOS, and most mobile operating systems ensures it fits well into diverse work and study environments.

Comfort and durability

Designed for extended wear, the headset features a metal headband that balances strength with lightness, reducing fatigue during long sessions. The leatherette ear cushions provide a gentle seal around the ears, improving sound isolation and comfort. When not in use, the fold-flat earcups allow the headset to fit easily into bags or drawers, making it convenient for travel or storage.

Ideal uses and environments

The Blackwire 3225 is well suited to contact center agents, remote workers, students, and anyone who needs reliable audio for calls and media throughout the day. Its noise-canceling microphone and dynamic EQ make it effective in noisy or shared spaces, while the durable yet comfortable design supports long hours of use. Whether you are joining video meetings, attending online classes, or enjoying music between tasks, this headset adapts to your needs.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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