Poly 80R97AA

Overview

The Poly 80R97AA is the Blackwire 5220 stereo USB-A headset with a 3.5mm connector designed to deliver professional-quality audio across multiple devices. It offers immersive stereo sound through its two on-ear earpieces and connects easily to laptops, smartphones, or tablets via USB-A or 3.5mm plug. Comfortable leatherette ear cushions and a noise-canceling microphone make it well suited for long calls, video conferences, and multimedia use.

Key features

• Two on-ear earpieces provide clear and immersive stereo sound for calls and media playback
• Dual connectivity with USB-A and 3.5mm plugs allows seamless switching between computers, phones, and tablets without adapters
• Cable-mounted controls offer quick access to volume adjustment, mute, and call management for efficient handling during conversations
• Noise-canceling microphone reduces background noise to ensure your voice is heard clearly in busy environments
• Boom arm rotates 280 degrees, enabling flexible placement on either the left or right side for user comfort
• Foldable design makes it easy to store and carry the headset when not in use
• Leatherette ear cushions provide a comfortable fit while passively blocking ambient noise
• Built-in hearing protection limits sound output to 118 dB SPL, safeguarding your ears during extended use

Key specs

• Connectivity: USB-A and 3.5mm audio jack
• Microphone: Noise-canceling with 280-degree rotation
• Design: On-ear stereo headset with foldable frame
• Ear cushions: Leatherette for comfort and passive noise isolation
• Hearing protection: Limits output to 118 dB SPL

Connectivity and compatibility

This headset supports both USB-A and 3.5mm connections, making it compatible with a wide range of devices including laptops, desktop computers, smartphones, and tablets. The dual connection options eliminate the need for adapters and allow users to switch devices quickly, which is especially useful for professionals who use multiple platforms throughout the day.

Comfort and usability

The leatherette ear cushions rest gently on the ears, providing a comfortable seal that helps reduce background noise without causing discomfort during long sessions. The boom microphone’s 280-degree rotation lets you position it on either side, adapting to your preferred setup. Inline controls are conveniently placed along the cable for easy access to volume, mute, and call functions, enhancing user experience during busy workdays or remote meetings.

Who this headset is for

The Blackwire 5220 is a strong choice for remote professionals who spend hours on video calls, customer service teams requiring clear communication, and students who need a versatile headset for both lectures and entertainment. Its combination of comfort, sound quality, and flexible connectivity fits well in home offices, call centers, and mobile setups where switching between devices is common.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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