Poly 920Q2AA

Overview

The Poly 920Q2AA is an aviation headset designed for professionals who require clear and reliable communication in the cockpit and on the ramp. Weighing just 0.05 pounds, it offers a nearly weightless experience that reduces fatigue during long flights. Its audio system is tuned specifically for aviation environments, ensuring that critical transmissions remain intelligible despite engine noise and turbulent weather conditions.

Key features

• Lightweight design that minimizes pressure points, allowing comfortable wear for extended periods
• Audio clarity optimized to cut through engine and cabin noise, enhancing speech intelligibility for pilots and crew
• Ergonomic fit with cushioned ear pads and an adjustable headband to accommodate different headgear and personal preferences
• Durable construction built to withstand the rigors of daily use in demanding aviation settings
• Specifically engineered for professional aviation use, supporting clear communication among pilots, co-pilots, instructors, and ground support teams

Key specs

• Weight: approximately 0.05 pounds
• Audio system: tuned for aviation communication clarity
• Fit: cushioned ear pads and adjustable headband
• Durability: robust materials suitable for frequent travel and use in cockpit and ground operations

Ideal uses and environments

This headset is well suited to flight instructors, commercial pilots, corporate aviation crews, and ground support personnel who need dependable communication without distraction. Its lightweight and ergonomic design makes it a strong choice for multi-hour flights and busy flight school environments where comfort and clarity are essential. The headset’s durability also supports frequent handling and transport between aircraft and hangars.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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