Poly 784Q2AA

Overview

The Poly 784Q2AA is a handset lifter designed to transform a standard desk phone into a remotely controllable device. It works seamlessly with Poly wireless headsets, allowing you to answer and end calls with a single tap on the headset button. This device lifts and lowers the handset automatically, enabling hands-free call management and letting you move freely around your workspace without missing important calls.

Its compact design fits most standard desktop phones and maintains a tidy, professional look on your desk. The built-in ring detector alerts you to incoming calls even when you are away from your phone, making it ideal for busy office environments, reception areas, and call centers.

Key features

• One-touch call answer and end through the headset for true hands-free operation
• Automatic lifting and lowering of the handset to control calls remotely without touching the phone
• Compact footprint that minimizes desk clutter and blends with most phone models
• Compatible with Poly Savi, CS500 Series, and Savi Office wireless headsets for easy integration
• Built-in ring detection that sends alerts to the headset, ensuring you never miss a call
• Lightweight design at approximately 3.5 oz (100 g) to avoid impacting phone stability
• Quiet and smooth operation to maintain a calm office environment
• Simple setup with a quick alignment test to ensure reliable handset lifting

Key specs

• Dimensions: 4.0 x 2.9 x 1.7 inches
• Weight: about 3.5 oz (100 g)
• Operating temperature range: 39.2°F to 104°F (4°C to 40°C)
• Compatibility: Poly Savi, CS500 Series, and Savi Office wireless headsets
• Fits most standard desktop telephone models

Connectivity and compatibility

The handset lifter connects directly to your desk phone and pairs wirelessly with compatible Poly headsets. This setup allows you to control calls remotely without altering your existing phone system or headset configuration. It supports a wide range of standard desk phones, making it a versatile addition to many office setups.

Ideal uses and environments

This handset lifter is well suited for professionals who need to stay mobile while managing calls, such as receptionists, customer support agents, and office workers who prefer a clutter-free desk. It works effectively in shared office spaces, call centers, and front desk environments where quiet and efficient call handling is essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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