Poly 85Q60AA

Overview

The Poly 85Q60AA is an electronic hook switch cable designed to connect compatible Poly desk phones with Poly headsets, enabling one-button control for answering and ending calls. This cable eliminates the need for a mechanical handset lifter, streamlining your workspace and allowing call management directly from the headset. Its lightweight and flexible design fits well in tight workstations such as hot-desking areas or reception counters, making it a practical choice for busy office environments.

Key features

• Enables seamless call control by linking Poly headsets to compatible Poly desk phones, simplifying communication tasks.
• Allows users to answer and end calls using the headset’s call button, removing the need to handle the phone handset physically.
• Supports the Plantronics Online Indicator, providing visual status to coworkers about call activity and availability.
• Replaces the earlier APS-50 model, expanding compatibility to newer Poly phone models while maintaining reliable audio and signaling.
• Lightweight and flexible cable design reduces desktop clutter and installs quickly without complex setup.

Key specs

• Compatibility: Works with a range of current Poly desk phones and Poly headsets
• Connection type: Electronic hook switch cable linking phone interface port to headset base
• Indicator support: Plantronics Online Indicator for call status visibility
• Physical design: Lightweight and flexible cable suitable for compact workspaces
• Installation: Simple plug-and-play with a short pairing process via phone menu

Connectivity and compatibility

This cable connects directly between the phone’s interface port and the headset base, ensuring reliable communication without additional hardware. It supports a variety of Poly desk phones, including newer models that replaced the APS-50 compatibility range. The integration with the Plantronics Online Indicator enhances team awareness by signaling when the user is on a call, which helps reduce interruptions in busy office settings.

Ideal uses and environments

The Poly 85Q60AA fits well in environments where efficient call handling and desk organization are priorities. It is particularly useful for help desks, client-facing offices, and remote workstations where users need to manage calls hands-free while maintaining a natural posture. Its compact and flexible design makes it suitable for shared workspaces and reception areas where space is limited but call control remains essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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