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Poly 2200-49805-025

Edge B20 VoIP Phone with 5-Way Calling & PoE

Regular price $115.00

Highlights:

  • Supports up to 8 SIP lines for managing multiple calls efficiently
  • Five-way audio conferencing connects multiple participants easily
  • Acoustic Fence technology reduces background noise for clear calls
  • Power over Ethernet setup cuts cable clutter with single cable use
  • Back-lit keys and monochrome LCD aid use in low-light conditions

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The Poly 2200-49805-025 is a VoIP desk phone designed to support teams that require clear communication, flexible line management, and easy installation. It accommodates up to eight SIP lines, allowing users to handle multiple direct numbers or shared extensions from a single handset. The phone features five-way audio conferencing and Poly HD Voice technology with Acoustic Fence noise reduction, ensuring clear calls even in busy or noisy environments. Its monochrome LCD screen and back-lit keys provide convenient navigation, while Power over Ethernet simplifies setup by eliminating the need for a separate power adapter.

Key features
  • Five-way audio conferencing enables multiple participants to join the same call without needing an external bridge.
  • Supports up to eight SIP lines for managing several direct numbers or shared extensions efficiently.
  • Poly HD Voice combined with Acoustic Fence technology reduces background noise for clearer conversations.
  • Monochrome LCD screen displays caller ID, line status, and menu options for quick access.
  • Back-lit keys assist users in low-light conditions or during early or late calls.
  • Two 10/100Base-TX Ethernet ports allow network pass-through, reducing cable clutter by sharing a single network drop with a computer.
  • Power over Ethernet support enables installation with a single cable, simplifying desk setups.
  • Includes both a desk stand and wall mount bracket to fit various workspace configurations.
  • Security features include IEEE 802.1X authentication and remote management via Poly Lens and PDMS-SP cloud tools.
Key specs
  • Lines supported: up to 8 SIP lines
  • Audio conferencing: five-way
  • Display: monochrome LCD screen
  • Ethernet ports: two 10/100Base-TX
  • Power: Power over Ethernet (PoE)
  • Audio codecs: G.722, Opus, and other SIP/SDP supported codecs
  • Security: IEEE 802.1X authentication
  • Warranty: one-year manufacturer warranty
Connectivity and compatibility

This phone integrates smoothly into office networks with its dual Ethernet ports, allowing both the phone and a connected computer to share a single network drop. It supports standard SIP and SDP protocols, ensuring compatibility with a wide range of VoIP systems and service providers. The inclusion of modern codecs like G.722 and Opus helps maintain high audio quality while optimizing bandwidth usage.

Installation and setup

Setup is straightforward thanks to Power over Ethernet, which eliminates the need for a separate power supply and reduces cable clutter. The phone comes with both a desk stand and wall mount hardware, offering flexible placement options to suit crowded workstations or narrow hallways. Its back-lit keys and clear LCD screen make initial configuration and daily use intuitive, even in low-light environments.

Ideal uses and environments

This VoIP phone is well suited to busy office areas such as reception desks, sales teams, and remote workstations that require handling multiple calls simultaneously. Its noise reduction features and clear audio make it a strong choice for open-plan offices and small meeting rooms where background noise can interfere with communication. The device’s flexible line management and conferencing capabilities support collaborative workflows and efficient call handling.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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