Poly 85T24AA#ABA

Overview

The Poly 85T24AA#ABA is a spare wireless headset designed for the CS520-XD and WH350-XD systems, providing a reliable replacement or additional unit for shared workspaces. It operates on a 900 MHz wireless frequency, allowing you to move freely up to 350 feet from the base without interference from Wi-Fi networks. With up to 8.5 hours of talk time, this headset supports extended use during busy workdays, making it a practical choice for contact centers, open offices, and hot desk environments.

Key features

• Pairs seamlessly with CS520-XD and WH350-XD bases to maintain consistent audio quality across devices
• Wireless range of up to 350 feet enables untethered movement throughout the workspace
• Over-the-head design with dual soft ear cushions provides binaural listening that reduces distractions
• Noise-canceling boom microphone ensures clear voice transmission even in noisy office settings
• On-ear controls for volume adjustment, mute, and call management allow quick access without interrupting workflow
• Up to 8.5 hours of talk time supports full-day use without frequent recharging
• Stereo sound enhances voice clarity and supports occasional media playback
• Compatible with electronic hook switch and handset lifter accessories for remote call control convenience
• 900 MHz wireless technology minimizes interference from common Wi-Fi signals, ensuring stable connections

Key specs

• Wireless frequency: 900 MHz
• Wireless range: up to 350 feet
• Talk time: up to 8.5 hours per charge
• Design: over-the-head with dual ear cushions
• Microphone: noise-canceling boom type
• Controls: volume, mute, and call management on ear cup
• Compatibility: works with CS520-XD and WH350-XD bases

Connectivity and compatibility

This headset is designed to integrate smoothly with existing Poly CS520-XD and WH350-XD base stations, making it easy to add or replace units without changing your current setup. The 900 MHz wireless link avoids common Wi-Fi interference, providing a stable connection for clear conversations. Additionally, it supports electronic hook switch and handset lifter accessories, allowing you to answer or end calls remotely without returning to your desk.

Ideal uses and environments

The spare headset fits well in environments where multiple users share workstations or require backup units, such as contact centers, sales floors, and open office layouts. Its noise-canceling microphone and binaural audio help maintain focus during calls, even in busy or noisy spaces. The long battery life and wireless freedom make it suitable for professionals who spend extended periods on calls and need to move around without losing connection quality.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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