Poly 211423-02

Overview

The Poly 211423-02 is a spare wireless noise canceling stereo headset designed to work seamlessly with Poly Savi 8220 UC and W8220 base stations. It provides professionals with clear, uninterrupted conversations through secure DECT 6.0 wireless technology, allowing freedom of movement up to 180 meters from the base. Equipped with a rechargeable 490 mAh battery, it supports up to 13 hours of talk time, making it suitable for long work shifts in busy office environments or remote setups.

Key features

• Secure DECT 6.0 wireless connection ensures reliable call quality and a wide range of up to 180 meters from the base station.
• Active noise cancellation combined with close conversation limiting reduces background noise, helping you focus on important conversations without distractions.
• On-ear controls provide quick access to call management, volume adjustment, microphone muting, and power functions, keeping you in control without interrupting your workflow.
• Boom microphone with a frequency range of 100 Hz to 6.8 kHz captures clear and natural speech for professional calls and virtual meetings.
• 32 mm drivers deliver balanced stereo sound with 118 dB sensitivity, enhancing audio clarity for calls and multimedia.
• Long-lasting rechargeable battery supports up to 13 hours of talk time and approximately 50 hours of standby, reducing downtime and charging interruptions.
• Compatible as a spare or replacement headset for Poly Savi 8220 UC and W8220 series bases, ideal for shared workstations or backup needs.

Key specs

• Wireless technology: DECT 6.0
• Wireless range: up to 180 meters from base
• Battery capacity: 490 mAh lithium-polymer
• Talk time: up to 13 hours
• Standby time: approximately 50 hours
• Speaker size: 32 mm drivers
• Speaker sensitivity: 118 dB
• Microphone frequency response: 100 Hz to 6.8 kHz
• Compatibility: Poly Savi 8220 UC and W8220 series bases

Connectivity and compatibility

This headset pairs exclusively with Poly Savi 8220 UC and W8220 base stations, ensuring a secure and stable wireless connection through DECT 6.0 technology. Its compatibility makes it a practical choice for users who need a reliable spare or an additional headset for shared workstations in call centers or collaborative office environments.

Ideal uses and environments

Designed for professionals working in open offices, busy call centers, or home workspaces, this headset excels at minimizing background noise and maintaining clear communication. Its long battery life and wireless range support extended use throughout the day, making it well suited for customer service representatives, remote workers, and anyone who depends on uninterrupted voice calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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