Poly 8X216AA

Overview

The Poly 8X216AA is a monaural USB-C headset designed for professionals who frequently switch between video meetings and phone calls. It offers clear voice communication through a flexible boom microphone and features a padded headband with a soft ear cushion for comfort during extended use. Certified for Microsoft Teams, it includes a dedicated button for quick access to meetings and notifications, making it a practical choice for busy work environments.

Key features

• Monaural design keeps one ear open to surrounding sounds, helping you stay aware while on calls
• Flexible boom microphone allows precise positioning for clear speech capture
• Inline controls provide easy access to call answer, volume adjustment, mute, and media playback
• USB-C connection with included USB-A adapter ensures compatibility with most computers
• 3.5 millimeter plug supports tablets and phones for versatile device use
• Microsoft Teams certification includes a dedicated Teams button for streamlined meeting access
• Flat-folding design enables convenient storage and portability
• 7.15-foot wired cable delivers reliable audio without the need for batteries or charging

Key specs

• Connection type: USB-C with USB-A adapter and 3.5 mm plug
• Microphone: Flexible boom microphone for clear voice capture
• Cable length: 7.15 feet (2.18 meters)
• Design: Monaural headset with padded headband and soft ear cushion
• Certification: Microsoft Teams certified with dedicated Teams button

Connectivity and compatibility

This headset connects easily to a wide range of devices thanks to its multiple connection options. The USB-C plug works with modern laptops and desktops, while the included USB-A adapter supports older computers. The 3.5 millimeter jack allows connection to tablets and smartphones, making it a flexible choice for users who switch between different devices throughout the day.

Comfort and usability

Designed for long hours of use, the headset features a padded headband and a soft ear cushion that reduce pressure and discomfort. The monaural design lets you stay aware of your surroundings, which is especially useful in shared office spaces or home environments. Inline controls keep essential functions within easy reach, so you can manage calls and media without interrupting your workflow.

Who this headset is for

The Poly 8X216AA is well suited to professionals who need reliable, clear audio for frequent calls and video meetings. Its flexible connectivity and comfortable design make it a strong choice for office workers, remote employees, and anyone who values staying connected without losing touch with their environment. The Microsoft Teams certification ensures seamless integration for users relying on that platform for collaboration.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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