Poly 783N4AA
Encore Pro HW720D USB-A Stereo Headset
Poly Encore Pro HW720D USB-A Stereo Headset is backordered and will ship as soon as it is back in stock.
Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Poly Encore Pro HW720D USB-A Stereo Headset is backordered and will ship as soon as it is back in stock.
Description
Description
Overview
The Poly 783N4AA is a USB-A stereo headset designed for phone-centric professionals who need clear conversations and lasting comfort throughout long workdays. It features wideband 28 mm speakers that deliver stereo audio and a noise-canceling microphone to ensure your voice comes through clearly even in noisy environments. This headset is well suited for contact-center agents, help-desk staff, and remote workers who spend hours on calls and require reliable audio quality and comfort.
Key features
- Noise-canceling microphone that reduces background noise for clearer voice transmission
- Adjustable boom microphone allows precise positioning for natural speech pickup
- On-ear cups with plush leatherette cushions provide comfort and create a stable acoustic seal for extended wear
- Lightweight yet reinforced headband offers a secure fit without causing pressure or fatigue
- Stereo wideband audio from 28 mm speakers enhances both calls and media playback with clear sound
- Built-in acoustic protection safeguards your ears from sudden loud noises during calls
- USB-A connection ensures easy plug-and-play compatibility with Windows and macOS systems
- Quick Disconnect feature lets you step away from your desk without removing the headset or ending the call
- 890 mm cable length provides freedom of movement while staying connected
Key specs
- Speaker size: 28 mm wideband stereo speakers
- Microphone: noise-canceling with adjustable boom
- Connection type: USB-A plug-and-play
- Cable length: 890 mm
- Compatibility: Windows and macOS computers
- Acoustic protection: built-in to prevent sudden loud sound exposure
Connectivity and compatibility
The headset connects via a USB-A cable, making it compatible with most Windows and macOS computers without requiring additional drivers. This straightforward connection supports both voice calls and media playback, making it a versatile choice for various professional environments. The Quick Disconnect feature adds convenience by allowing users to temporarily disconnect without removing the headset or interrupting the call.
Comfort and durability for long shifts
Designed with professionals who spend hours on calls, the headset’s plush leatherette ear cushions provide a soft feel while maintaining a secure acoustic seal. The headband balances lightness with reinforced strength to ensure a comfortable fit that lasts through extended use. These design choices help reduce fatigue and maintain focus during busy workdays.
Ideal uses and environments
This headset is a strong choice for contact-center agents, help-desk personnel, and remote workers who require clear communication in noisy or busy settings. It fits well in office environments, home offices, and any workspace where reliable audio quality and comfort are essential for long periods of use. The noise-canceling microphone and acoustic protection make it suitable for high-volume customer interactions and frequent video meetings.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.
Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.
