Poly 783Q5AA#ABA

Overview

The Poly 783Q5AA#ABA is a wireless monaural headset designed for desk-phone users who need freedom of movement without sacrificing call clarity or comfort. Operating on DECT technology within the 1920 to 1930 MHz band, it ensures secure and interference-free audio. With a wireless range of up to 393.7 feet and a rechargeable battery that supports up to 12 hours of talk time, this headset is built to handle long shifts and busy communication environments.

Key features

• DECT wireless connection provides a secure link that avoids interference common in Bluetooth environments, ensuring clear conversations.
• Extended wireless range allows users to move freely around the office, from their desk to other work areas, without losing connection.
• Noise-canceling boom microphone filters out background noise so your voice comes through clearly to clients and colleagues.
• Adjustable over-the-head monaural design keeps one ear open to ambient sounds, helping users stay aware of their surroundings while on calls.
• SoundGuard technology protects hearing by limiting sudden loud audio spikes during extended use.
• Compatible with over 800 analog and IP desk phones, making it versatile for various office setups.
• Optional Electronic Hook Switch adds remote call answer and end functionality, enhancing convenience for users who need to move freely.

Key specs

• Wireless technology: DECT 1920-1930 MHz band
• Wireless range: up to 393.7 feet (line of sight)
• Talk time: up to 12 hours per charge
• Design: over-the-head monaural with adjustable headband
• Microphone: noise-canceling boom
• Compatibility: supports more than 800 analog and IP desk phones

Connectivity and compatibility

This headset base connects seamlessly with a wide range of desk phones, supporting both analog and IP models. The DECT wireless link ensures a stable connection free from Bluetooth interference, which is especially useful in busy office environments with many wireless devices. The optional Electronic Hook Switch accessory further enhances compatibility by allowing remote call control, making it easier to manage calls without returning to the desk.

Ideal uses and environments

The Poly 783Q5AA#ABA fits well in busy office settings such as reception areas, call centers, and sales floors where users need to stay mobile while maintaining professional call quality. Its long battery life and noise-canceling microphone make it suitable for extended use during back-to-back calls or customer support sessions. The monaural design is particularly helpful for users who want to stay aware of their surroundings while on the phone.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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