Poly 85Q62AA

Overview

The Poly 85Q62AA is a corded headset from the Blackwire 5200 series designed to deliver clear voice communication and lasting comfort throughout a busy workday. It features soft ear cushions that create a gentle seal to reduce background noise, while the precisely tuned microphone focuses on your voice and minimizes nearby chatter. The headset connects quickly and reliably via a built-in USB-C cable, with a USB-A adapter included for compatibility with older PCs, and also offers an integrated 3.5 mm connector for mobile devices and tablets.

Key features

• Soft ear cushions that provide passive noise canceling to help block out distractions in busy environments
• Microphone engineered to reduce ambient noise, ensuring your voice comes through clearly during calls
• Inline controls conveniently placed on the cable for answering or ending calls, adjusting volume, and muting without interrupting your workflow
• Metal headband designed to be lightweight and secure, offering comfort during long meetings or extended use
• Flexible connectivity options with a USB-C cable, USB-A adapter, and integrated 3.5 mm connector to support a wide range of devices
• Wired design eliminates the need for batteries or wireless pairing, allowing you to plug in and focus immediately

Key specs

• Connection type: USB-C with USB-A adapter and 3.5 mm audio jack
• Headband material: Metal for durability and lightweight comfort
• Controls: Inline call answer/end, volume adjustment, mute
• Compatibility: Modern laptops, older PCs, mobile devices, and tablets
• Noise reduction: Passive noise canceling ear cushions and noise-minimizing microphone

Connectivity and compatibility

This headset offers versatile connection options to fit various setups. The built-in USB-C cable ensures a fast and stable connection to most modern laptops, while the included USB-A adapter allows use with older desktop PCs. For mobile devices and tablets, the integrated 3.5 mm connector provides easy plug-and-play functionality without additional adapters or software.

Ideal uses and environments

The Blackwire 5200 headset is well suited to professionals who spend long hours in virtual meetings, customer service agents requiring dependable audio clarity, and anyone working in open offices or shared home workspaces where background noise can be a challenge. Its wired design means no interruptions from battery charging or wireless interference, making it a reliable choice for focused communication throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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