Poly 849B1AA#ABA

Overview

The Poly 849B1AA#ABA is an IP conference phone designed specifically for Microsoft Teams, delivering clear and natural audio for meetings in rooms of various sizes. It features a five-inch capacitive touchscreen with a 720 × 1280 resolution that mirrors the Teams app interface, making it easy for users to join calls, mute microphones, or dial numbers with a single tap. The phone supports full-duplex audio with echo and reverb cancellation, ensuring conversations flow smoothly without interruptions or overlap.

Key features

• Certified for Microsoft Teams to provide seamless integration and a familiar user experience.
• Five-inch capacitive touchscreen that offers a bright and responsive interface for effortless call control.
• Full-duplex audio technology combined with echo and reverb cancellation for clear and natural voice capture.
• Supports connection to multiple SIP and UC cloud services simultaneously, accommodating mixed communication platforms.
• Built-in Wi-Fi on both 2.4 GHz and 5 GHz bands and Bluetooth connectivity reduce cable clutter and enhance flexibility.
• Power over Ethernet (PoE) enables power and data transmission through a single cable, simplifying installation.
• Expandable coverage through additional microphones and daisy chaining of multiple Trio C60 units for larger meeting spaces.
• Compatible with Poly Studio X50, Studio X30, and G7500 video systems to upgrade audio-only rooms to full video collaboration setups.
• Lightweight design at just over two pounds and ENERGY STAR certified to support sustainability goals.
• TAA compliance makes it suitable for government and public-sector deployments.

Key specs

• Display: 5-inch capacitive touchscreen with 720 × 1280 resolution
• Audio: Full-duplex with echo and reverb cancellation
• Connectivity: Wi-Fi (2.4 GHz and 5 GHz), Bluetooth, Power over Ethernet
• Compatibility: Microsoft Teams certified, supports multiple SIP and UC cloud services
• Dimensions: 15.1 × 13.1 × 3 inches
• Weight: 2.09 pounds
• Certifications: ENERGY STAR, TAA compliant

Connectivity and compatibility

This conference phone offers versatile connectivity options to fit modern meeting environments. Its built-in Wi-Fi supports both 2.4 GHz and 5 GHz bands, allowing stable wireless connections without extra cables. Bluetooth enables pairing with mobile devices for added flexibility. Power over Ethernet simplifies setup by combining power and data transmission into a single cable. The ability to register with multiple SIP and UC cloud services simultaneously makes it adaptable for organizations using a mix of communication platforms beyond Microsoft Teams.

Ideal uses and environments

The Poly Trio C60 is well suited to a wide range of meeting spaces, from small huddle rooms to large boardrooms. Its expandable microphone options and daisy chaining capability ensure that every participant is heard clearly, even in larger rooms. The device’s lightweight and compact design make it easy to move between spaces, supporting dynamic office layouts. Its Microsoft Teams certification and compatibility with Poly video systems make it a strong choice for businesses aiming to enhance collaboration with integrated audio and video solutions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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