Poly 85Q63AA

Overview

The Poly 85Q63AA is a set of leatherette ear cushions designed to refresh and extend the comfort of your Poly wireless headset. These cushions feature a smooth leatherette surface combined with a soft foam interior that gently molds to your ears, reducing irritation during long calls or meetings. The package includes two cushions, allowing you to replace both earpads at once or keep a spare for later use.

Key features

• Soft leatherette material that provides a comfortable feel against the ear for extended wear
• Easy, tool-free installation that lets you replace worn cushions in moments without hassle
• Black finish that matches most Poly wireless headsets and fits well in professional settings
• Helps maintain consistent comfort and audio quality during long virtual meetings or customer calls
• Includes two cushions for a full refresh or convenient spare replacement

Key specs

• Material: leatherette surface with soft foam interior
• Color: black
• Quantity: 2 ear cushions per pack
• Compatibility: designed specifically for Poly wireless headsets
• Installation: tool-free, snap-on replacement

Comfort and durability

These cushions are crafted to reduce pressure on your ears during extended headset use, making them suitable for professionals who spend hours on calls or in meetings. The foam interior adapts to your ear shape, providing a secure yet gentle fit that helps you stay focused without discomfort. The durable leatherette surface resists wear and maintains a clean, professional look over time.

Who this is for

This replacement set is ideal for office workers, contact center agents, and remote professionals who rely on Poly wireless headsets daily. It offers a cost-effective way to restore comfort and performance without replacing the entire headset, making it a practical choice for anyone looking to extend the life of their audio equipment while maintaining a polished appearance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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