Eaton 5SC500

Overview

The Eaton 5SC500 is an uninterruptible power supply designed to provide reliable backup power for small business servers, network equipment, and sensitive workstations. With a capacity of 500 VA and 350 W, it delivers clean, pure sine wave output that ensures connected devices receive stable and consistent power during outages or voltage fluctuations. Its compact, fanless design allows quiet operation, making it suitable for office environments where noise must be minimized.

Key features

• Pure sine wave output maintains power quality within manufacturer specifications, protecting high-end electronics from damage or data loss.
• Automatic Voltage Regulation (AVR) corrects overvoltage and undervoltage conditions without switching to battery, preserving battery life for actual power failures.
• Front-panel LCD provides real-time information on load level, input voltage, battery runtime, and alerts, allowing quick status checks at a glance.
• Fanless and compact design enables silent operation and easy placement under desks or in tight spaces without generating distracting noise.
• USB and RS-232 ports support seamless integration with Windows, macOS, and Linux systems for monitoring and management.
• Eaton’s ABM charging technology intelligently manages battery charge cycles to extend battery lifespan and reduce maintenance costs.
• Three-year warranty combined with a $150,000 load protection guarantee offers strong assurance of product reliability and investment protection.

Key specs

• Capacity: 500 VA / 350 W
• Output waveform: Pure sine wave
• Voltage regulation: Automatic Voltage Regulation (AVR)
• Display: Front-panel LCD for status and alerts
• Connectivity: USB and RS-232 ports
• Design: Compact and fanless for silent operation
• Warranty: 3 years
• Load protection guarantee: $150,000

Connectivity and compatibility

The UPS offers both USB and RS-232 interfaces, enabling straightforward plug-and-play connection with a wide range of operating systems including Windows, macOS, and Linux. This compatibility allows users to monitor power status, configure settings, and automate shutdowns through Eaton’s Intelligent Power Manager software, which supports networked management of multiple UPS units for larger setups.

Ideal uses and environments

This UPS is well suited for small business environments, remote office branches, and home offices where maintaining uptime for servers, NAS devices, and critical workstations is essential. Its silent operation and compact footprint make it a practical choice for quiet office spaces, reception areas, or back-office racks. IT professionals and consultants will appreciate its reliable protection and easy integration into existing infrastructure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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