Poly 8K712AA#AC3

Overview

The Poly 8K712AA#AC3 is a corded USB push-to-talk adapter designed to convert Poly H series headsets into USB communication devices with dedicated microphone control. It delivers clear digital audio and precise voice transmission control, making it ideal for environments where regulated or mission-critical communication is essential. The adapter connects via a USB Type A port and integrates easily with many voice and simulation applications by presenting the push-to-talk button as Button 1 on a game controller profile.

Key features

• USB Type A connector enables quick plug-and-play setup with computers and simulator systems.
• Combines digital audio and push-to-talk control over a single USB cable, reducing cable clutter.
• Push-to-talk button recognized as Button 1 on game controller profiles for easy software mapping.
• Compatible with Poly H series headsets, extending their functionality to modern USB platforms.
• Rugged black housing designed to withstand daily use while maintaining a compact footprint for console or desk placement.
• Supports workflows in public safety dispatch, flight and vehicle simulators, VoIP softphones, and speech recognition applications.

Key specs

• Connection type: USB Type A
• Compatibility: Poly H series headsets
• Push-to-talk button: registers as Button 1 on game controller profile
• Audio transmission: digital audio over USB
• Housing: rugged, compact black design

Connectivity and compatibility

This adapter connects directly to any computer or simulator system with a USB Type A port, making it compatible with a wide range of software that supports game controller input for push-to-talk functionality. It works seamlessly with Poly H series headsets, allowing organizations to preserve their existing headset investments while upgrading to USB-based communication systems.

Ideal uses and environments

The adapter is well suited for professionals who require clear and controlled voice communication during long shifts. It fits naturally into setups for air traffic controllers, public safety dispatchers, and training coordinators managing simulator stations. Its design supports environments where maintaining channel privacy and precise voice activation is critical, such as regulated communication centers and virtual training platforms.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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