Poly 85Q24AA

Overview

The Poly 85Q24AA is a USB-C headset switch designed to streamline audio management for professionals who handle calls across multiple devices. It enables seamless switching between a laptop, mobile phone, or desktop application without the need to unplug or reconfigure settings. This compact device simplifies communication workflows, making it ideal for busy call centers, training environments, and remote workstations.

Key features

• Allows a single USB-C headset to connect to multiple devices, reducing cable clutter and setup time
• Large, clearly labeled buttons provide quick and intuitive switching between active audio sources
• Compatible with a wide range of operating systems and communication platforms, ensuring flexible integration
• Durable housing protects internal components from everyday bumps and tugs in busy office settings
• Supports shared workstations by enabling supervisors and trainers to monitor calls without disruption

Key specs

• Connection type: USB-C
• Device compatibility: USB-C headsets and multiple host devices
• Control interface: Physical buttons for device selection
• Build: Sturdy housing designed for frequent use

Connectivity and compatibility

This headset switch works with a variety of USB-C headsets and supports multiple devices including laptops, mobile phones, and desktop systems. Its broad compatibility with communication applications makes it suitable for diverse technology environments, allowing users to maintain a consistent audio setup across platforms.

Ideal uses and environments

The Poly 85Q24AA fits well in call centers, technical support desks, training rooms, and remote offices where users need to manage calls from different devices efficiently. It is especially useful for professionals who require uninterrupted voice communication and quick device switching without technical distractions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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