Poly 783R0AA

Overview

The Poly 783R0AA is a monaural USB-A headset designed for professionals who spend extensive time on calls and require clear, reliable audio. It features a noise-canceling microphone and a lightweight design weighing approximately 52 grams, making it suitable for long shifts in busy contact centers or home offices. The headset connects easily to Windows and macOS computers, providing clear voice transmission and user-friendly controls to keep communication smooth and efficient.

Key features

• Noise-canceling microphone filters out background noise to ensure your voice is heard clearly by clients and colleagues.
• Boom arm rotates 290 degrees with positioning guides for precise microphone placement and optimal speech pickup.
• Lightweight design with foam-padded ear cushion supports comfort during extended use without causing fatigue.
• Open-ear design allows awareness of your surroundings, enabling collaboration without removing the headset.
• Plug-and-play USB-A connection offers instant compatibility with most Windows and macOS computers.
• In-line controls provide easy access to mute, volume adjustment, and call management without interrupting workflow.
• Durable construction withstands daily wear, desk-to-desk travel, and occasional spills, ensuring long-term reliability.
• Compatible with Poly Lens software for remote monitoring and management, simplifying IT support and device deployment.
• Audio tuned to human speech frequencies enhances clarity and reduces listening fatigue during back-to-back conversations.

Key specs

• Connection type: USB-A
• Headset type: Monaural (single ear)
• Weight: Approximately 52 grams
• Microphone: Noise-canceling with 290-degree boom rotation
• Compatibility: Windows 10, Windows 11, macOS
• Controls: In-line mute, volume, call answer/end

Connectivity and compatibility

This headset connects via USB-A, making it compatible with a wide range of desktop and laptop computers running Windows 10, Windows 11, or macOS. The plug-and-play design requires no additional drivers, allowing quick setup for busy professionals. It integrates seamlessly with Poly Lens software, enabling IT teams to monitor and manage devices remotely, which is especially useful in large organizations or distributed work environments.

Comfort and durability for long shifts

Designed to support all-day wear, the headset’s lightweight frame and foam-padded ear cushion reduce pressure and discomfort during extended calls. The open-ear design keeps you connected to your environment, which is helpful in collaborative office settings. Built with durable materials, the headset resists wear from daily use and occasional mishaps, making it a dependable choice for professionals who rely on clear communication throughout their workday.

Ideal uses and environments

The Poly EncorePro 515 is well suited to contact center agents, remote workers, and anyone who needs reliable voice clarity during frequent calls. Its noise-canceling microphone and speech-optimized audio make it a strong choice for environments with background noise, while the comfortable design supports long hours of use without fatigue. Whether in a busy office or a home workspace, this headset helps maintain professional communication with ease.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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