Poly 85Q18AA

Overview

The Poly 85Q18AA is a spare fit kit designed specifically for the Plantronics CS540 wireless headset, providing essential parts to maintain comfort and secure fit throughout your workday. This kit includes multiple earloops and ear tips that allow you to customize how the headset sits on your ear, reducing fatigue and improving audio clarity whether you are in a busy contact center or working remotely from home.

Key features

• Three earloops in small, medium, and large sizes to ensure a secure fit without discomfort
• Two interchangeable ear tips that let you adjust the audio seal and comfort level quickly
• Soft foam sleeve that adds cushioning for longer wear during extended calls or meetings
• Compact and lightweight design makes it easy to carry and store in a desk drawer or laptop bag
• Tool-free swapping of parts allows fast adjustments before important calls or presentations
• Supports hygiene and headset longevity by allowing multiple users to have personal fit components

Key specs

• Compatible headset: Plantronics CS540 wireless headset
• Earloop sizes: small, medium, large
• Ear tips included: two interchangeable types
• Foam sleeve: one included for added comfort
• Kit weight: approximately 0.015 lb
• Box dimensions: 3.65 x 3.45 x 0.7 inches

Designed for flexible use and hygiene

This fit kit is ideal for environments where headsets are shared among team members, such as contact centers or shared workstations. Each user can keep their own earloop and ear tip, which helps maintain hygiene standards and extends the headset’s usable life. Remote workers will also find this kit useful for keeping their headset comfortable and ready for any meeting without worrying about lost parts.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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