Poly 85W93AA

Overview

The Poly 85W93AA is an expansion module designed specifically for Poly Edge E400 and E500 series desk phones, enhancing their functionality for users who handle high call volumes. It features 66 programmable keys arranged as 22 line keys across three pages, all displayed on a vibrant color LCD with a resolution of 480 × 854 pixels. This module provides clear visual feedback with LED indicators for each key, helping users manage calls efficiently and accurately.

Key features

• 66 programmable keys that allow quick access to multiple lines, speed dials, and features, improving call management speed
• Color LCD display with high resolution for clear and easy-to-read key labels, reducing errors during busy calls
• LED indicators on every line and page key provide immediate visual status of calls, such as active, on hold, or ringing
• Side USB port supports connection and charging of low-powered accessories like USB headsets or smartphones during long shifts
• Simple snap-in installation integrates seamlessly with Poly Edge E400 and E500 phones, minimizing setup time and learning curve
• Designed to support reception desks, call centers, and dispatch operations by reducing missed calls and speeding up call transfers

Key specs

• Compatible models: Poly Edge E400 and E500 series desk phones
• Number of programmable keys: 66 (22 line keys per page, 3 pages)
• Display: Color LCD with 480 × 854 pixel resolution
• Indicators: LED status lights on every line and page key
• USB port: Side USB port for low-powered device support and charging

Connectivity and compatibility

This expansion module connects directly to Poly Edge E400 and E500 phones, extending their line capacity and feature access without requiring additional software or complex configuration. The side USB port adds flexibility by allowing connection of USB headsets or charging of compatible devices, making it a practical addition for busy work environments.

Ideal uses and environments

The module is well suited to environments where managing multiple calls simultaneously is critical, such as reception areas, customer service centers, and dispatch operations. It helps staff handle calls more efficiently by providing clear call status and easy access to multiple lines, which reduces wait times and improves caller experience. Professionals who rely on fast call routing and accurate line monitoring will find this expansion module a valuable tool.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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