Brother PJ823

Overview

The Brother PJ823 is a mobile thermal printer designed for professionals who require dependable document printing on the go. It delivers sharp 300 dpi output on various paper sizes including A4, letter, and legal, making it suitable for printing reports, invoices, and service forms directly at the job site. With printing speeds up to 13.5 pages per minute, it keeps pace with demanding fieldwork such as delivery routes, inspections, and sales visits.

Its direct thermal technology eliminates the need for ink, toner, or ribbons, reducing maintenance and operational costs. The compact and lightweight design fits easily into briefcases or laptop bags, and it can be mounted in vehicles for permanent use. Connectivity is streamlined through a single USB-C port that handles both data and power, with an optional long-life battery available for cordless operation. Compatible drivers and apps support Windows, iOS, and Android devices, ensuring smooth integration with laptops, tablets, and smartphones.

Key features

• Produces clear 300 dpi resolution for crisp text and detailed graphics, enhancing document professionalism.
• Prints up to 13.5 pages per minute, allowing fast output to keep up with busy mobile workflows.
• Uses direct thermal printing technology, which removes the need for ink, toner, or ribbons, simplifying maintenance and lowering running costs.
• USB-C connectivity provides a single cable solution for both data transfer and charging, reducing clutter and setup time.
• Supports multiple paper sizes including A4, A5, letter, and legal thermal paper, offering flexibility for various document types.
• Compact and lightweight design fits easily into briefcases or laptop bags and can be mounted in vehicles for convenient access during travel.
• Compatible with Windows, iOS, and Android platforms, enabling seamless printing from a wide range of devices.
• Optional accessories such as a long-life battery and vehicle mounting kit enhance portability and installation options.

Key specs

• Resolution: 300 dpi
• Print speed: up to 13.5 pages per minute
• Paper sizes supported: A4, A5, letter, legal thermal paper
• Connectivity: USB-C for data and power
• Technology: direct thermal printing (no ink or toner required)
• Compatibility: Windows, iOS, Android

Connectivity and compatibility

The printer’s USB-C port simplifies connections by combining data transfer and power delivery into a single cable, which reduces setup complexity and cable clutter. It supports a broad range of devices through drivers and apps compatible with Windows, iOS, and Android, making it easy to print from laptops, tablets, and smartphones without compatibility concerns.

Ideal uses and environments

This mobile printer is well suited for professionals who need to produce high-quality documents in the field. Service technicians, delivery drivers, public safety officers, and mobile sales teams benefit from its fast printing speeds and sharp output, which help improve workflow efficiency and customer interactions. Its compact size and optional vehicle mounting make it a practical choice for use in vehicles or on the move.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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