Brother PJ-863

Overview

The Brother PJ-863 is a mobile thermal printer designed to deliver full-page printing capabilities wherever your work takes you. It produces sharp 300 dpi documents at speeds up to 13.5 pages per minute, making it ideal for printing reports, invoices, or delivery notes quickly and efficiently. Its compact size and lightweight design allow it to fit easily into briefcases or vehicle mounts, supporting on-the-go printing in a variety of professional settings.

Key features

• High-resolution 300 dpi output ensures clear and professional-quality documents suitable for business use.
• Fast printing speed of up to 13.5 pages per minute helps maintain productivity during busy workdays.
• Bluetooth and USB-C connectivity provide flexible and straightforward pairing with laptops, tablets, and smartphones.
• Direct thermal printing technology eliminates the need for ink or toner, reducing maintenance and supply costs.
• Compact and lightweight design supports easy portability and secure vehicle mounting for mobile professionals.
• Supports multiple paper sizes including A4, A5, and letter, accommodating various document formats.
• Optional battery and vehicle mount accessories enable fully mobile operation in locations without power outlets.
• Compatible with Windows, macOS, and Linux operating systems, with software development kits available for custom application integration.

Key specs

• Print resolution: 300 dpi
• Print speed: up to 13.5 pages per minute
• Connectivity: Bluetooth and USB-C
• Paper sizes supported: A4, A5, letter
• Printing technology: direct thermal
• Operating system compatibility: Windows, macOS, Linux

Connectivity and compatibility

The printer’s Bluetooth and USB-C interfaces make it easy to connect with a wide range of devices, including laptops, tablets, and smartphones. This flexibility supports seamless printing from various platforms, whether you are in the office, on the road, or at a remote site. Its compatibility with major operating systems ensures integration into existing workflows without hassle.

Ideal uses and environments

This mobile printer is well suited to professionals who require reliable document printing outside traditional office settings. It works well for technicians needing on-site estimates, couriers issuing proof of delivery, and first responders handling patient forms. Its optional battery and vehicle mount make it a strong choice for fieldwork in warehouses, parking lots, or other locations where power access is limited.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more