Poly 786C8AA

Overview

The Poly 786C8AA is a digital adapter designed to connect any Poly Quick Disconnect headset to a computer using either USB Type A or USB Type C. This dual-connector design allows seamless switching between modern laptops and older desktops without changing cables. With a 51.2-inch cable and lightweight build, it offers flexibility and comfort for professionals working in dynamic environments such as call centers, home offices, or shared workspaces.

Key features

• Dual USB Type A and USB Type C connectors provide broad compatibility across a wide range of devices.
• Inline call controls enable easy volume adjustment, microphone muting, call answering or ending, and quick access to Microsoft Teams.
• Automatic headset recognition optimizes audio settings for each specific Poly Quick Disconnect headset, ensuring consistent sound quality.
• Built-in acoustic protection safeguards hearing by managing sudden loud volume spikes during extended calls or training sessions.
• Clear LED indicators display mute and call status at a glance, helping avoid interruptions or confusion during meetings.
• Lightweight design at just 1.06 ounces prevents cable drag and maintains a tidy workspace.
• Certified for Microsoft Teams to guarantee smooth integration with this popular communication platform.

Key specs

• Cable length: 51.2 inches
• Weight: 1.06 ounces
• Connectors: USB Type A and USB Type C
• Compatibility: All Poly Quick Disconnect headsets
• Certification: Microsoft Teams certified

Connectivity and compatibility

This adapter supports both USB Type A and USB Type C connections, making it suitable for a variety of computers and laptops, whether they are newer models with USB-C ports or legacy systems with USB-A. It works exclusively with Poly Quick Disconnect headsets, ensuring a reliable and optimized connection for professional audio needs.

Ideal uses and environments

The Poly 786C8AA fits well in environments where users frequently switch between different workstations or devices, such as hybrid offices, call centers, and remote work setups. Its long cable length and lightweight design allow users to move comfortably while staying connected, making it a strong choice for professionals who spend long hours on calls or video conferences.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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