Poly 209215-01

Overview

The Poly 209215-01 is a wireless DECT headset system designed to provide professionals with freedom of movement, privacy, and high-quality sound in busy work environments. It operates on DECT 6.0 technology, offering a wireless range of up to 580 feet, allowing users to move around the office without losing connection. The stereo headset features active noise cancelling to reduce background distractions, while a flexible boom microphone ensures clear voice transmission for calls and presentations. With up to 13 hours of talk time on a single charge, this system supports long workdays and quick recharging via the included base station.

Key features

• DECT 6.0 wireless technology provides a reliable connection with a range up to 580 feet, enabling true office mobility.
• Stereo headset design with active noise cancelling helps block out office chatter, HVAC noise, and other distractions for focused listening.
• Flexible boom microphone allows precise positioning to capture voice clearly, improving communication quality in both casual and formal settings.
• Long-lasting lithium-ion polymer battery supports up to 13 hours of talk time, with fast recharging on the included charging base.
• Simple setup with USB adapter that works seamlessly with unified communications applications and softphones from Avaya, Cisco, and others, requiring no extra drivers.
• Adaptive power system reduces transmission strength when near the base to extend battery life and minimize wireless interference in multi-headset environments.
• DECT Security certification ensures encrypted communication, protecting sensitive conversations in healthcare, legal, and contact center settings.

Key specs

• Wireless technology: DECT 6.0
• Wireless range: up to 580 feet
• Battery type: lithium-ion polymer
• Talk time: up to 13 hours per charge
• Audio: stereo headset with active noise cancelling
• Connectivity: USB adapter for PC and Mac
• Security: DECT Security certified encryption

Connectivity and compatibility

The system includes a USB adapter that plugs into your computer, enabling quick and easy connection to popular unified communications platforms. It supports softphones from vendors such as Avaya and Cisco, allowing users to integrate the headset into existing communication workflows without additional software or drivers. This compatibility makes it a practical choice for offices using a variety of communication tools.

Performance and reliability

Designed for demanding office environments, the headset maintains a strong wireless link even at long distances, ensuring uninterrupted calls while moving around. The active noise cancelling feature improves call clarity by reducing ambient noise, and the adaptive power system helps conserve battery life and reduce interference when multiple headsets are in use. These features combine to deliver consistent performance throughout the workday.

Ideal uses and environments

This headset system is well suited to professionals who require mobility and clear communication in busy or noisy settings. It fits well in contact centers, healthcare facilities, legal offices, and remote workspaces where privacy and sound quality are essential. Users who spend long hours on calls or lead virtual meetings will benefit from its comfort, battery life, and noise management capabilities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more