Poly 2200-21540-001

Overview

The Poly 2200-21540-001 is a RealPresence Trio Visual+ accessory that transforms a Trio audio conference phone into a multimedia collaboration hub. It enables teams to share content and conduct video meetings using the same device they rely on for voice calls. With support for Gigabit Ethernet and HDMI video output at up to 30 frames per second, this accessory enhances communication without requiring a complete system overhaul.

Key features

• Adds video conferencing and content sharing capabilities to existing RealPresence Trio audio systems, expanding collaboration options.
• Connects to the office network via Ethernet with Gigabit speeds, ensuring smooth and reliable data transmission.
• Delivers video output through HDMI using H.264 and H.264 High Profile compression to maintain clear streams while conserving bandwidth.
• Includes a manual dialer for quick call placement and maintains the Trio’s single-line design with support for three-way conferencing.
• Complies with IEEE networking standards, allowing seamless integration into managed corporate networks without complex setup.
• Simple installation process involving power connection, network plug-in, and pairing with the Trio phone for fast deployment.

Key specs

• Video output: HDMI up to 30 frames per second
• Video compression: H.264 and H.264 High Profile
• Network interface: Ethernet with Gigabit capability
• Conference calls: Single-line operation with three-way conferencing
• Standards compliance: IEEE networking standards

Connectivity and compatibility

This accessory connects directly to the office network through an Ethernet port, supporting Gigabit speeds when available to handle high-quality video streams. The HDMI output allows connection to a wide range of displays, making it suitable for huddle rooms, mid-size conference rooms, and executive offices. Its adherence to IEEE standards ensures compatibility with managed corporate networks, minimizing IT overhead and configuration challenges.

Ideal uses and environments

The RealPresence Trio Visual+ is well suited for organizations that already use the Trio audio system and want to add video collaboration without replacing existing hardware. It fits naturally into environments where teams need to share presentations, whiteboard sessions, and video feeds during meetings. This accessory supports remote collaboration by making conversations more engaging and productive, especially in huddle spaces and mid-size conference rooms.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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