Poly 8X218AA

Overview

The Poly 8X218AA is a mono USB-C headset designed to deliver clear voice communication and practical comfort for busy professionals. It features a single on-ear speaker that keeps you aware of your surroundings while providing focused audio, making it suitable for office environments, remote work, and call-intensive roles. With a lightweight design of just 3.6 ounces and a 7-foot cable, it offers freedom of movement during long meetings or support shifts.

Key features

• Mono on-ear design that balances awareness of your environment with clear call audio
• Flexible boom microphone that captures your voice clearly while minimizing background noise
• Multiple connection options including USB-C, USB-A adapter, and 3.5 mm jack for compatibility with laptops, desktops, phones, and tablets
• Dedicated Microsoft Teams button for quick access to meetings, voicemails, and app controls
• Inline controls for answering and ending calls, adjusting volume, and muting the microphone without interrupting your workflow
• Fold-flat earcup design that makes storage and travel convenient
• Soft leatherette ear cushion that provides comfort during extended wear
• Long 7-foot cable that allows you to move freely while staying connected
• Lightweight construction that reduces fatigue during all-day use

Key specs

• Weight: approximately 3.6 ounces
• Cable length: 7 feet
• Connection types: USB-C, USB-A (adapter included), 3.5 mm jack
• Microphone: flexible boom with noise reduction
• Compatibility: Microsoft Teams certified

Connectivity and compatibility

This headset offers versatile connectivity options to fit a wide range of devices. The USB-C connector works seamlessly with modern laptops and desktops, while the included USB-A adapter ensures compatibility with older USB ports. Additionally, the 3.5 mm jack allows connection to smartphones and tablets, making it easy to switch between devices without extra software or drivers.

• USB-C plug for direct connection to newer computers
• USB-A adapter included for legacy USB ports
• 3.5 mm audio jack for mobile devices and tablets
• Plug-and-play operation with no driver installation required

Comfort and usability

The headset is designed for extended use with a soft leatherette ear cushion that reduces pressure and discomfort during long calls. Its lightweight build minimizes fatigue, and the fold-flat earcup design makes it easy to store or carry when not in use. Inline controls and a dedicated Teams button streamline call management, allowing you to focus on your work without distractions.

• Soft leatherette ear pad for comfortable all-day wear
• Lightweight design to reduce strain during extended use
• Fold-flat earcup for easy storage and portability
• Inline controls for quick call and volume management
• Dedicated Microsoft Teams button for efficient meeting access

Who this headset is for

This headset is a strong choice for professionals who spend much of their day on calls, whether in busy office settings or remote work environments. Its mono design keeps users connected to their surroundings while maintaining clear communication, making it well suited to customer support, sales teams, and anyone who needs reliable voice clarity combined with comfort and flexibility.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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